Executive Assistant Manager - voco® Oxford Thames

Job description

Description

The Hotel:

voco® Oxford Thames Hotel has a unique and fantastic opportunity of Executive Assistant Manager

You’ll find voco® Oxford Thames on the banks of the River Thames. Here, with us, you can enjoy a slice of the Oxfordshire countryside with fresh air and plenty of space. When we look at voco™, it has been defined as Hotels to count on, that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd. It’s about the perfect mix of reliability and difference. The important things you can depend on, with things that make staying in a hotel different each time. So, voco™ combines familiar comforts, with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere upscale, but with a laid-back spirit. Somewhere reliable, but different.

The Role:

As Executive Assistant Manager you’ll provide leadership direction to the hotels by maximising financial returns, driving development of people, creating and maintaining memorable guest experiences, executing on brand standards, and building awareness of hotel and brand in the local community.

Our Executive Assistant Manager’s will promote the desired work culture around our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together in order to create “Great Hotels Guests Love”.

Reporting directly to the General Manager, the Executive Assistant Manager is responsible for overseeing the day to day running and the strategic planning of the hotel operation at voco Oxford Thames; ensuring the delivery of exceptional service standards across all areas.

The Executive Assistant Manager will assume operational responsibility and drive the performance of the Hotel ensuring a highly effective operation, delivery of guest service excellence, and maximising revenue and profitability across all areas in line with budget expectations.

You will deputise in the absence of the General Manager, Elle Garner and continually develop the product and the guest service proposition at voco Oxford Thames to ensure it is positioned as a market leader.

What we need from you

We are looking for a self-motivated forward-thinking individual with a strong Food and Beverage background as well as proven management experience within a branded hotel environment.

Our ideal candidate will need to demonstrate high levels of guest focus and display that they have a solid financial and commercial awareness.

You will be a confident communicator with the ability to lead and develop your team and influence across all areas of the business.

You will have a hands-on approach and take a proactive role with departmental managers in order to identify and support needs at all levels.

You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.

What we offer

This is an exceptional opportunity to join the Executive team in one of Oxfords’s most renowned hotels and offers excellent opportunities for career development and progression.

Executive Assistant Manager’s, receive some great IHG perks:  

·  Competitive, Plus Great IHG Perks!
·  33 days holiday each year, including bank holidays, Hotel wide incentive programme for all front of house and back of house team members with various rewards available monthly
·  Discounted international/worldwide room rates for yourself, family and friends
·  Access to our Voluntary Benefits portal (HAPI Benefits), which includes discounts on some travel, leisure time activities, health, retail and motoring
·  Financial rewards for delivering sensational service
·  Long service awards which increase with length of service
·  Excellent employee recognition programmes
·  Vast range of learning and development programmes
·  Opportunities for promotion and transfer across the group
·  Meals whilst on duty
·  Most importantly, we’ll give you the room to be yourself. 

If you feel you are the right candidate for the role as our  Executive Assistant Manager , then please click  ‘apply’  now!

We’d love to hear from you!

You must meet the legal requirements to work in the UK