Event Services Supervisor - InterContinental Sanctuary Cove Resort

Job description

Description

About us

As the world’s first international luxury travel hotel brand, InterContinental Hotels & Resorts has been pioneering new international destinations for decades. Each of our hotels is a destination in its own right, and we are dedicated to those who appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating places, mixed with our international know-how and local cultural wisdom.

InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. A stunning canvas of food and beverage possibility and an enviable collection of exclusives, the Resorts unique meetings and events spaces and five Restaurants and bars have an ingrained philosophy of sustainability. Offering contemporary and unique dining experiences inspired by local produce and authentic flavour with rich personalised service to bring it all to life – the possibilities are endless, for the moments you can create for our guests and your career.

Your day to day

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand as a full time Event Services Supervisor, a key role in our Food & Beverage team focused on bringing the InterContinental Life alive across our conferencing and events within the resort. A part of our Food & Beverage leadership team, you’ll work alongside the Assistant Event Services Managers to support in co-ordinating the day to day banquet operations across the Resort and on occasion work within our Restaurants & Bars. From managing inventory and ordering stock, to monitoring rosters and completing time sheet approvals, in this role you will be a go to for the team and manage their performance on shift.

With your key focus being on our bespoke events, you will work closely with the event planning team to deliver smooth and efficient service and execute events. And in addition work in partnership with other areas of the Resort as well as with your dynamic and experienced team to continuously drive and identify product and guest experience enhancement opportunities. You will support the Food & Beverage Leadership team with encouraging and developing the team to deliver branded service whilst promoting the desired work culture.

What we need from you

As the ideal candidate, you will have 1-3 years’ experience in food and beverage in a leadership role, working in a hotel or resort with multiple restaurant & bar offerings and a large banquet operation and be ready for your next step. You will have an eye for detail and be an enthusiastic and approachable person who is motivated to take ownership and consistently deliver a unique guest experience. Possessing a Queensland Responsible Service of Alcohol Certificate, ideally you will have at least six months experience in a banqueting role and will be looking to join a vibrant, professional and motivated team that will give you the platform to further develop and build your food and beverage career.

Demonstrated ability to work with guests and champion a brand is also a must along with a desire to begin to grow your leadership and take on responsibility around the day to day operation beyond working on the floor.  Flexibility to work a varied roster including, late evenings, weekends and public holidays in order to support the operation alongside holding Australian work rights and driver’s license is also required.

What we offer

IHG are more than just great places to stay, we are also one of Australia’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster - visit www.http://careers.ihg.com to find out more about us.