Bellperson (Full Time) Hotel Indigo San Diego Gaslamp

Job description

Description

About us

Get to Know San Diego's Gaslamp Quarter HotelPeople come to San Diego for all sorts of reasons, but while they're here, it's our job to make them love every minute of their stay. The Gaslamp Quarter offers plenty to see and do, from quirky shops and eateries to exciting nightlife. You need not venture far to see the best — in fact, at our popular Level 9 Rooftop Bar, people enjoy cocktails and conversation while overlooking the San Diego skyline.

The Pet Friendliest Accommodations in San DiegoWhether your companion is a pampered pooch or a stick-fetching sidekick, we are ready to welcome you both to the Gaslamp Quarter! Our town is renown for it's pet-friendly atmosphere ever since the early beginnings with adored town mascot, Bum the Dog.

Opened July 13, 2009, Hotel Indigo San Diego Gaslamp showcases many of the historic stories behind our neighborhood. From pet-friendly hospitality inspired by Bum the Dog, to our contemporary refreshed style to reflect New Town architecture and vibes. Each of the 210 rooms reflect our neighborhood story.

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. • Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.• Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.• Be original by building connections with our guests and being imaginative to create memorable experiences.

Your day to day

DUTIES AND RESPONSIBILITIESFINANCIAL RETURNS• Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. PEOPLE• Promote team work and quality service through daily communications and coordination with other departments. GUEST EXPERIENCE• Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. • Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest’s request.RESPONSIBLE BUSINESS• May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.• Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.

What we need from you

QUALIFICATIONS AND REQUIREMENTSHigh School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:• Carrying, pushing, or lifting items weighing up to 100 pounds• Moving about the public areas• Handling objects such as luggage• Bending, stooping, kneeling

Other:• Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.• Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.. • Must be able to work nights, weekends, and/or holidays.

What we offer

At Hotel Indigo, we live, work and play in the local neighborhoods that we call home. We combine stylish, vibrant & modern design of a boutique hotel with personal, unique & attentive service. We want you to bring your unique self to the workplace as we deliver a refreshingly local service to our guests.

We have a diverse workforce, celebrating difference, while working better together. Competitive benefit package are available. Please ask HR for details.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.