Bell Attendant (Part Time) - InterContinental Perth City Centre

Job description

Description

About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

InterContinental Perth City Centre opened in October 2017 and is a 240-room design orientated hotel in the heart of Perth's CBD.  Focused on corporate and transient market bringing the InterContinental personalised service to life.  At InterContinental Perth City Centre we are here to make our each valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else.

The Bell / Concierge Department is responsible for the smooth coordination of the guest arrival and departure experience, and acts as welcome and farewell representatives of the Hotel. We are looking for a part time Bell Attendant to join our charming, confident and internationally minded team who knows how to exceed guest expectations.

Your day to day

As a Bell Attendant , you will act as the first point of contact when a guest arrives at the hotel and be prompt to guest requests taking care of their luggage and managing their arrival, including parking of cars. You'll be a motivated, outgoing and genuine person who loves to interact with a variety of people and working as part of a team. You'll ensure sure our guests and hotel visitors feel welcome.  

The Bell Attendant will:

·  greet and assist guests at the hotel entrance with their luggage
·  provide accurate information concerning hotel facilities, venues, transportation and key points of interest
·  alert management of any suspicious activities or characters
·  summons taxis, shuttle drivers and control traffic flow at hotel entrance
·  ensure the outside hotel entrance and lobby is immaculate at all times and is free of litter and debris, and
·  assist the Concierge & Door Ambassador as required.

 We're looking for someone who champions the InterContinental Global Etiquette Service Behaviours each and every shift.

 

What we need from you

The successful candidate will have excellent personal presentation, vibrant energy.  The ideal candidate will also have similar experience in an luxury environment focused on attentive guest service.

Candidates must have all six of the following criteria:

·  excellent personal presentation, positive energy (each and every day!), with proven ability to hold an engaging conversation with anyone
·  ongoing availability to work rostered across 7 days a week including mornings, afternoons, evenings, overnights, weekends and public holidays
·  unrestricted manual drivers license
·  ability to move heavy guest luggage in and out of vehicles and onto trolleys
·  unrestricted and unlimited working rights for Australia , and
·  knowledge of Perth CBD and the surrounding areas.

 

What we offer

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring hospitality to life for everyone.

In return, we'll give you a competitive benefits package including free duty meals, uniform provided & laundered and the chance to work with a fantastic team. Most importantly, we'll give you Room to be yourself. So what's your passion? Please get in touch and tell us how you can bring your individual skills to IHG. To find out more about us and apply for this or any other jobs with IHG please contact us at  www.ihg.com/careers .