Bartender / Server Even Hotel Norwalk Connecticut

Job description

Description

About us

EVEN Norwalk Hotel This four-story property settled in Norwalk, CT offers 129 guest rooms with unique features that are refreshing to our guests. EVEN™ Hotel Norwalk is located near city attractions like Norwalk Islands, the Maritime Aquarium at Norwalk and Connecticut state parks. 

 

About EVEN Hotels Whether you’re traveling for business or leisure you won’t have to compromise your wellness routine. As a member of the newest brand from IHG® and one of the first EVEN ™ Hotels in the world, our facility is designed to help our guests maintain a healthy lifestyle while traveling.

Keep active with in-room fitness zones for private workouts and eat well when you choose from our selection of healthy food and beverage options, including made to order smoothies and Grab ‘n’ Go meals. Accomplish more with free Wi-Fi and mobile furnishings that give you the flexibility you need to be your most productive-self. You’ll rest easy with spa-inspired showers, signature EO bath products and all-natural eucalyptus linens. Start and end your day at EVEN ™ as we provide you with the essentials for your healthy lifestyle.

 

By bringing your expertise and passion to any one of our brands, you will help us achieve our goal of creating great hotels guests love. We currently have a position available for Full Time Busperson.

This will be an excellent opportunity for an outstanding individual who share our passion for taking care of our guests. This professionally trained individual must be dedicated to providing customers with prompt enthusiastic service.

Your day to day

JOB OVERVIEW:

Prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency.

 

DUTIES AND RESPONSIBILITIES:

·  Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
·  Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.  Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
·  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
·  Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
·  Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.  Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).  Requisition all necessary supplies.
·  Inventory unused liquor and beverages.  Ensure that all liquor is properly secured before, during, and at close of shift.
·  Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
·  Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation.  Sweep and mop bar floor after shift.  Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
·  Promote teamwork and quality service through daily communication and coordination with other departments. 
·  Perform other duties as assigned.

 

What we need from you

Qualifications and Requirements:

Basic reading, writing, and math skills.  Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.  Formal bartending training preferred.  Must meet state legal age requirements.  Must speak fluent English.

 

 

This job requires the ability to perform the following:

·  Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc)
·  Moving about the bar, lounge and kitchen
·  Bending, stooping, kneeling, lifting

 

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
·  Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
·  Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
·  Basic math skills are frequently used when handling cash and credit.
·  May be required to work nights, weekends, and/or holidays.

 

WORK AREA:  Bar, lounge area, kitchen and other F&B areas.

What we offer

In return we’ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.  Hotel discounts worldwide and are available as well as access to wide variety of discount programs and the chance to work with a great team of people.  Mostly importantly, we’ll give you the room to be yourself

So What’s your passion?  Please get in touch and tell us how you can bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans