Bartender, RumBa - InterContinental Boston

Job description

Description

About us

Do you see yourself as a Bartender, RumBa ?

For over 70 years, the InterContinental ®  Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs; inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

HOTEL OVERVIEW:

InterContinental ®  Boston is a landmark of luxury; top rated on Trip Advisor for Boston hotels, named a ‘Top Place to Work’ by The Boston Globe, rated as one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4 Diamond AAA rated hotel experience. The property overlooks Boston's historic waterfront, featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full-service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental ®  Boston.

Your day to day

POSITION OVERVIEW: Prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency.

DUTIES & RESPONSIBILITIES:

·  Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
·  Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.  Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
·  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
·  Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
·  Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.  Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).  Requisition all necessary supplies.
·  Inventory unused liquor and beverages.  Ensure that all liquor is properly secured before, during, and at close of shift.
·  Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
·  Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation.  Sweep and mop bar floor after shift.  Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
·  Promote teamwork and quality service through daily communication and coordination with other departments. 
·  Perform other duties as assigned.
What we need from you

QUALIFICATIONS : Basic reading, writing, and math skills. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments. Formal bartending training preferred. Must meet state legal age requirements. Must speak fluent English.

This job requires the ability to perform the following:

·  Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc)
·  Remain stationary for extended periods of time
·  Moving about the bar, lounge and kitchen
·  Bending, stooping, kneeling, lifting

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
·  Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
·  Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
·  Basic math skills are frequently used when handling cash and credit.
·  May be required to work nights, weekends, and/or holidays.
What we offer

BENEFITS:

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.

Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.