Expires soon IHG

Banquet Captain - Crowne Plaza Denver

  • Denver (Denver)

Job description



Description

About us
At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
Your day to day
• Follow procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) check storage areas for proper supplies, organization, and cleanliness, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. • Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requests. • Set up, serve and/or break down of banquet functions. Assign work and monitor the performance of scheduled banquet staff. Provide training and corrective instructions. Alert management of potentially serious issues.• Greet guests upon arrival. Respond to guest requests and/or complaints in a prompt and professional manner. May review guest check with client after function and obtain signature.• Participate in pre-function meeting and review all information pertinent to service and set up of group.• Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.• May handle incoming/outgoing boxes and exhibit materials.• Perform other duties as assigned.
What we need from you
Basic reading, writing and math skills and one year experience in banquet service or set-up.This job requires ability to perform the following:• Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, bus tubs)• Moving about the function areas• Bending, stooping, kneelingOther:• Communication skills are utilized a significant amount of time when interacting with guests and leading others. • Reading and writing abilities are utilized often with banquet event orders, guest checks, and giving and receiving instructions.• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.• Basic math skills are utilized in the proper set-up of function space and/or communication of guest checks.• May be required to work nights, weekends, and/or holidays.
What we offer
Health, dental, vision benefits starting after 45 days of employment, discounted RTD passes, free employee meal, parking in the garage at a low rate, 401k match up to 4%, uniforms, a good team environment, and Room to Grow with IHG!

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