Offers “IBM”

Expires soon IBM

SAP FI

  • Internship
  • Buenos Aires, Argentina
  • Design/UX/UI

Job description

Este rol se especializa en realizar y habilitar soporte técnico remoto de software, hardware y soluciones de IBM. Proporciona asistencia en el soporte técnico a clientes y soporte en campo (SSR) de IBM por medio de conocimientos técnicos en la identificación de problemas en el fuente/determinación de problemas. Utiliza conocimientos técnicos y de negociación en colaboración con otras organizaciones/operaciones de soporte para priorizar y diagnosticar problemas hasta su resolución. Comunica los planes de acción al cliente o al representante de IBM en consecuencia. Recomienda e implementa novedades o mejoras en las herramientas, los procedimientos y los procesos de soporte técnico existentes. Puede realizar tareas de formación y mentorización en el equipo. Contribuye a la consecución de objetivos organizativos por parte del departamento y a una alta satisfacción del cliente.
Auto req ID

345057BR
Required Education

Bachelor's Degree
Role ( Job Role )

Technical Support Professional
State / Province

BUENOS AIRES
Primary job category

Software Development & Support
Company

(0007) IBM Argentina Sociedad de Responsabilidad Limitada
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

Buenos Aires
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

VENDOR CONVERTION
Country/Region

Argentina
Preferred Technical and Professional Experience

VENDOR CONVERTION
Secondary Job Category

Service & Support
Eligibility Requirements

VENDOR CONVERTION
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Make every future a success.
  • Job directory
  • Business directory