Performance & Capacity Management Mainframe
Palmeiras de São Paulo (Microrregião de Mogi das Cruzes) Bachelor's Degree Infra / Networks / Telecom
Job description
The PCM z/OS Systems Specialist role is responsible for the analysis of the mainframe systems capacity measurements and forecasting of physical resource requirements. Verify workload processing, forecasts and projections for current production and recommendations focusing on the customer's business IT strategy and requirements for CPU and memory. These tasks are performed in accordance with IBM Global Services standards. The role requires frequent after hours and weekend activity in order to complete tasks outside of customer prime time
Auto req ID
243929BR
Required Education
Bachelor's Degree
Role ( Job Role )
Systems Management Specialist
State / Province
SAO PAULO
Primary job category
Technical Specialist
Company
(0022) IBM Brasil-Industria, Maquinas e Servicos Limitada
Contract type
Regular
Employment Type
Full-Time
Is this role a commissionable/sales incentive based position?
No
Travel Required
No Travel
IBM Business Group
GTS
Preferred Education
None
City / Township / Village
HORTOLANDIA
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
Provide Capacity Reports: Execute daily, weekely and/or monthly jobs that provide the standard reports
Provide Billing Reports : Execute monthly jobs that provide the billing reports
Perform problem determination, problem source identification, and problem resolution.
Take ownership for assigned tasks and prioritize response in accordance with Team Leader's directions
Adhere to IBM Security Policy as described in ITCS104.
Manage the resolution of problems in accordance with their severity as defined in Problem Management procedures and within the targets.
Support project tasks as assigned and deliver to the specified schedule
Support Customer Satisfaction targets by providing primary support to customer or group of customers as designated and back up support to remaining clients
Ownership, Leadership
Advanced english
Country/Region
Brazil
Preferred Technical and Professional Experience
Omegamon / Mainview / Workload manager
Secondary Job Category
Technical Services Specialist
Eligibility Requirements
.
Position Type
Professional
Early Professional Track
Not Applicable - Professional Hire
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction
We build phenomenal products that our customers rely on so it's important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it's our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.