MVS Technical Support Representative

Job description

- Oracle Database 11g, 12c r1 and 12c r2 Installation, configuration & Administration. Specially REMBO, ECALLS,BIPC,RWDB,DOCCP, RMAN, SOACP

- Database monitoring , optimizing the performance of the database, ADRCI to manage Oracle Database diagnostic data

- Scheduling cron/ jobs/scheduler jobs automated backups & application scripts. Maintenance activities include checking alert log for errors, daily data loading process, daily RMAN reports and resolve error if any, space management, database locking issues, system resource availability and responded to system memory issues.

- Gather stats on database, partition table and non-partition tables on weekly basis

- Golden gate 12c administration monitoring and adding tables in replication.

- Managing ASM disk after daily monitoring or as per request.

- Managing schema objects, tablespace, Partition table, redo log & archive log management and limiting non application

- Granting users approvals on requests

- Clone/ refresh databases if required/requested for development and testing.

- Troubleshoot issue and follow-up with vendors on the same.

- MS SQL database administration.

- Database performance troubleshooting.

- Database design and backup recovery.

- Capacity planning +security +user authentication.

- Command over SQL and PLSQL.

- Wizards GUI and command line.

- Repair and recover from hardware or software failures. Coordinate and communicate with impacted department

Auto req ID

297734BR
Required Education

Bachelor's Degree
Role ( Job Role )

Technical Support Representative
State / Province

AL AHMADI
Primary job category

Product Services
Company

(0080) Kuwait
Contract type

Fixed Term - Long Term
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

None
City / Township / Village

KUWAIT CITY
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

- Oracle RDBMS database 10g,11g,12c.

- Oracle real application cluster.

- Oracle golden gate.

- Oracle data guard .

- Oracle enterprise manager.

- Bash scripting.

- Microsoft SQL administration.

- Operating system includes Solaris, Red Hat Linux and windows

Country/Region

Kuwait
Preferred Technical and Professional Experience

N/A
Secondary Job Category

Other Product Services
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you'll love your career at IBM.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.