macOS Systems Administrator

Job description

As a macOS Systems Administrator you will work within the Office of the CIO. You will serve as a Jamf Pro Admin responsible for the Jamf infrastructure and macOS platform engineering. You will work as a member of the Mac@IBM engineering team to share responsibility for the internal macOS deployment at IBM.

Responsibilities
·  You bring to IBM strong technical experience, engagement and communication skills
·  You will partner with Jamf infrastructure and macOS engineering other foundational services for the successful execution of our strategic vision
·  You keep abreast of current developments in the IT industry
·  Background showcasing innovative thought and out of the box thinking in systems administration
·  You are customer focused, flexible and willing to take ownership of issues and projects
·  Ability to manage complex technical challenges across multiple organizations and stakeholders This person will be responsible for supporting over 140,000 Macs globally. This person will have the opportunity to run projects and make enhancements in this environment. They will be spending about 80% of their time completing projects such as managing and curating our Mac@IBM App Store offerings. The remaining 20% of their time will be spent troubleshooting, supporting, and maintaining workflows within the Mac@IBM Program.

IBM will not be providing visa sponsorship for these positions now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

CIODEM19
Auto req ID

262083BR
Required Education

None
Role ( Job Role )

Infrastructure Architect
State / Province

NEW YORK
Primary job category

Architect
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

F&O
Preferred Education

Bachelor's Degree
City / Township / Village

NEW YORK
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  5+ years of macOS Technical/Troubleshooting Exposure
·  Background showcasing innovative thought and out of the box thinking in systems administration
·  Ability to identify and manage complex technical challenges across multiple organizations and stakeholders
Skill-keywords

mac, iOS, Jamf
Country/Region

United States
Preferred Technical and Professional Experience

·  Experience in enterprise macOS management
·  Experience with Jamf Pro
·  Apple Mac OS X Certifications (for example ACSP, ACTC, CSA, ACS, ACMA, etc)
·  Previous experience working in a help desk environment would be helpful
·  Ability to write scripts in Apple script or bash, etc.
·  Exposure to Agile development
Secondary Job Category

Other Architect
Eligibility Requirements

none
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction

The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Architects are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

The Office of the Chief Information Officer (CIO) owns IBM's IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's 365,000 worldwide employees. Join us as we lead with with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.