Design Opportunity – UX Designer for zSystems

Job description

A User Experience Designer Specializes in the interpretation and synthesis of research and requirements; to craft stories around intended experiences which connect people in meaningful, enduring ways with our products and services. By organizing the various requirements that need to be threaded together, it is the ability to quickly anticipate, communicate and influence what the user will see, hear or touch within a given experience that will contribute to the crispness of a story. It's not simply understanding all user touchpoints and detailing the potential outcomes, it is about creating experiences and solutions that are valuable, effortless and enjoyable and successfully communicating those intentions to the business team and technical teams. The anticipation and evaluation of various interactions are explored and managed through various iterations and will contribute to the most beneficial experience for a user. Communicate the intended experience through the delivery of artifacts such as concept maps and models, storyboards (wireframes), interaction hierarchies, taxonomies, pattern libraries, workflows and design specifications.

As a member of the zManage Design team, you will be focused on delivering exceptional user experiences for our zManage product portfolio. We want to utilize new technologies that make sense for our clients/users. There is deep focus on portfolio simplification, modernization and integration across our product set.

Responsibilities include:
·  Understanding user needs, and exploring user-centered designs
·  Leveraging modern tools and techniques to develop highly usable UX/UI Designs that meet and exceed client needs.
·  Identifying and addressing UX/UI design issues from clients, developers, service and support personnel.
·  Actively participating in design sessions: empathy mapping, user feedback sessions and end of sprint demos/playbacks.
·  Coaching, educating, and advocating UX/UI Design best practices
·  Exploring new/emerging UX/UI capabilities to be used in our software products.
·  Providing prototype Designs needed for Sponsor, Stakeholder and Customer feedback sessions.
·  Collaborate across the design and development teams to explore new ways to present and manipulate information
Auto req ID

295723BR
Required Education

Bachelor's Degree
Role ( Job Role )

Designer
State / Province

NORTH CAROLINA
Primary job category

Design & Offering Management
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Systems
Preferred Education

Bachelor's Degree
City / Township / Village

RESEARCH TRIANGLE PARK
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Able to focus on design detail and ascertain user value and impact as part of their software experience
·  Creative, curious, questioning, open to take and provide critique and have a ton of initiative
·  Experience solving complex design problems for Web interactions or software solutions
·  Demonstrated ability to translate research findings into complex interaction designs that provide usable, effective and efficient experiences to users
·  Demonstrated ability to produce and enhance low-fidelity sketches and medium fidelity wireframes to facilitate communication of recommended solutions (Sketch, Invision, Illustrator)
·  Demonstrated ability to create interactive prototypes (Axure, Invision)
·  Demonstrated ability to tell a meaningful story about the user and great presentation skills

Country/Region

United States
Preferred Technical and Professional Experience

·  Written and verbal communication skills, including the ability to articulate alternative approaches
·  Portfolio and work samples including user-centered design skills, visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity), sketches to mid-fidelity interactions (show your process) and clickable prototypes (any fidelity)
·  Examples of beginning and ending interactions (micro interactions) and/or mobile/responsive design considerations
·  Information architecture & interaction design
·  Service design & systems thinking
·  Concept maps & models, storyboards, interaction hierarchies, taxonomies, pattern libraries,
·  Data analysis & insight development, research & evaluation
Secondary Job Category

Design
Eligibility Requirements

None
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.