Offers “Hyatt Hotel”

Expires soon Hyatt Hotel

Korean Receptionist (Intern)

  • VIETNAM

Job description



Park Hyatt Saigon is a French mansion near the Opera House, a sanctuary of peace in the middle of one of Asia's most bustling cities.

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

At Park Hyatt Saigon, we believe our guests select our hotel because of our caring and attentive associates who are focused on providing efficient service and unique experiences.

Currently, Park Hyatt Saigon is inviting a Korean Receptionist (Intern) join our young and energetic team for a six months internship program to learn and work with the highest standards of product and service delivering unparalleled service in the market.

Join with us to discover your place to shine in our warm, respectful, and inclusive culture.

Job description:

· Greet guests on arrival and making them feel welcome and comfortable during their stay.
· Engage with guests at all times in a caring and positive manner, using active listening skills to understand the needs and wants of guests – wherever possible, getting to know them and their preferences on a personal level.
· Being a contact person and resource for guests throughout their stay and should demonstrate creative problem solving.
· Ensure that departure motivates guests to come back to the hotel at the earliest opportunity.
· Mange the registration process to confirm guest information, acknowledge preferences as noted, provide guest with room keys, offer luggage assistance and transportation and other services requested by guests.
· Respond accurately to inquiries and offer knowledge of the hotel features/general information.
· Approach guest issues with compassion and recover service as appropriate.
· Be familiar with the hotel's products and services and policies.
· Work collaboratively and effectively with other Front Office personnel as well as other hotel departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

Desired profile



Qualifications :

·  A full-time student working towards a Bachelor's degree in Hospitality
·  Courteous and with good communication skill and service mindset, attention to detail and a team player
·  Korean speaking with great English skills
·  The 6-month internship program is available throughout the year starting from January 2020

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