Guest Relation Rooms Internship

Job description

· Welcome, direct and inform our clients,
· Handle check-in and check-out,
· Ensure the promotion of our establishment and our services offered to our clients,
· Anticipate customer needs,
· Participate in the management and follow-up of complaints,
· Communicate effectively with hotel members and your team.

Desired profile

Qualifications :

·  Ideally studying hospitality management
·  Good customer service, communications and interpersonal skills are a must,
·  Be proactive,
·  You will need to be fluent in French and have good knowledge of English,
·  A third language will be an asset.