Food and Beverage Promotion

Job description

· Creates divisional annual marketing plan under guidance of Director of Food & Beverage and inputs of the entire team (Culinary, Department Heads and Managers).
· Creates content (text) for websites for all outlets
· Provides Marketing support to Outlet Manager and ensures the implementation of the Outlet Specific Marketing plan
· Comp Set analysis: Set up a systematic and efficient research and data mining system for electronic data, that enables quick retrieval. Ensure all files are kept up to date at all times
· CRM Data Mining: Generates guest list broken down in demographics and preferences. Ensure all files are kept up to date at all times
· Social Media: Managing the outlets social media sites (photos and text)
· Leading promotion preparation (i.e. MFW, Guest Chef Promo)
· In collaboration with F&B Revenue Management preparing price proposals for promotions and submitting for approval by Director of Food and Beverage.
· Generates Marketing reports
· Keeping all F&B collateral up to date
· Generates after promotions analysis in order to determine success/brand building value
· Ensures the delivery of brand promise and provides exceptional guest service at all times
· Provides excellent service to internal customers in other departments as appropriate
· Maintains positive guest interactions with social media tools
· Forecasting promotional cost and securing budgets before generating costs
· Outlines Marketing strategies and helps implementing them for each outlet to be among the Top Ten lists on local and international reviews (i.e. Trip Advisor)
· Ensures and practices the outmost protection of data confidentiality
· To ensure the confidentiality of all records and information that the employee is exposed to
· Maintains positive guest and colleague interactions with good working relationships
· To report for duty punctually, wearing the correct uniform and name badge at all times
· Ensure high standards of personal presentation and grooming
· To provide a friendly, courteous, professional service and ensure guests satisfaction at all times