Event planning coordinator - Vietnamese

Job description

· Together with your Event Sales Team, to be primarily responsible for converting all incoming leads.

· To answer incoming telephone enquiries and acknowledge emailed enquiries within two hours of receipt

· Where required, to handle last minute leads from enquiry to conversion to the day of the event.

· To undertake telemarketing activities to identify new business opportunities where required.

· To follow the Hyatt Standards in relation to the conversion of Event leads.

· To deliver the brand promise and provide exceptional client service at all times.
· To provide courteous and professional service to our internal customers in other departments

Desired profile

Qualifications :

·  Bachelor's degree or diploma in Hospitality or Tourism management.
·  Minimum 2 years work experience hotel operations.
·  Excellent communication and interpersonal skills.