Bartender-Forty 8 Bar - Park Hyatt Hangzhou
Hangzhou, CHINA Hotels - Restaurants
Job description
· 根据顺序,为客人点单并服务。
Take order and serve the guest according to the sequence.
· 销售产品。
Up-sell product.
· 维持客用品并控制成本。
Maintain guest supplies and control the cost.
· 下班时,确保饮料存货正确。
Ensure beverage stock in the bar is correct.
· 根据标准确保自助餐布置和服务。
Ensure buffet set up and service according to the standard.
· 根据部门工作安排,确保服务的顺畅。
Ensure smoothly service according to the task arranged.
· 处理客人关于食品和酒水方面的要求以及疑问。
Handle enquiries and require in food and beverage.
· 协助每月进行运营设备及营业用品盘点。
Assists in conducting monthly inventory checks on all operating equipment and supplies.
· 负责在服务之前对员工进行指导。
Provide guidance before serving.
· 具备充足的菜单知识,能够向客人推荐和促销餐饮产品。
Knowledgeable in food and beverage, Able to up-sell and recommend food and beverage.
· 能够对新员工和实习生进行培训。
Able to train the new coming staffs and trainees.
· 与餐务部、客房部和工程部保持良好的沟通,确保餐厅的整洁和保养。
Maintain communication with stewarding, housekeeping and engineering, Ensure restaurant clean and well maintained.
· 根据菜单为客人提供食品和饮料。
Provide food and beverage according to the menu.
· 适应餐饮部或酒店其他部门岗位的灵活调换。
Exchange the position flexible.
· 始终提供高效、优质的服务。
Provide efficient and high quality service all the time.
· 摆台并根据不同的用餐时间调整摆台。
Set up and tune over the table in the meal period.
· 根据布草房建立的安排表,把脏的布草送到洗衣房并把干净的拿回部门。
Change the linen according to the schedule.
· 根据部门营运手册的标准进行摆台。
Set up tables according to the Department Operation Manual.
· 收集所有食物和饮料的需求。
Collect the needs in food and beverage.
· 在不忙的时候,叠餐巾。
Fold napkin when not busy.
· 严格遵守餐厅的营业时间。
Strict in restaurant opening hours.
· 始终确保服务台、吧台和周围环境的干净整洁。
Maintain bar area tidy and clean.
· 严格控制客用品,减少损坏和浪费。
Strict in control guest supplies, Release breakage and waste.
· 以礼貌、高效的方式,处理客人要求。
Handle guest require in a professional and efficiency manner.
· 完全理解并严格执行部门营运手册。
Fully understand and strict in Department Operations Manual.
· 根据工作计划和部门培训工序表处理所有工作。
All the work process according to the work plan and training task list.
· 完全理解并应用餐饮部宝典20条。
Fully understand F&B Top 20.
· 完全理解并支持凯悦餐饮部愿景和使命。
Fully understand and support Hyatt F&B vision and mission.
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