Offers “HSBC”

Expires soon HSBC

Senior Banking Sales Officer - Hang Seng Bank (HK)

  • Kowloon Bay, HONG KONG
  • Hotels - Restaurants

Job description



A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Senior Banking Sales Officer

Customer Contact Centre

Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.

We are currently seeking high caliber professionals to join our team as Senior Banking Sales Officer.

Principal responsibilities

· Conduct sales activities and recommend appropriate general banking solutions to customers in professional manner
·
Handle customer enquiries and cross-sell extensive ranges of banking products

·
Contribute to achieve the team's service and sales objectives

·
Support the bank's initiatives when necessary

·
Ensure the selling processes are in compliance with the Bank's policies and all applicable regulatory guidelines

Desired profile



Qualifications :

Requirements
·  Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
·  Passes in IIQE (Paper 1, 2, 3) & HKSI (Paper 1,7,8) a must
·  Minimum of 3 year sales / telemarketing experience, with exposure in banking projects an advantage
·  Strong sales and customer service orientation, with good communication and phone skills
·  Resilient, capable to work effectively and responsibly in a dynamic environment
·  Proficiency in both English and Chinese, with fluency in Putonghua an advantage
·  High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

(Candidates with less experience will be considered as Banking Sales Officer / Senior Banking Sales Representative)


The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Make every future a success.
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