Sales Support Officer - HSBC Broking Services

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCov), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Broking Services provides full investment services in stocks, bonds, currencies, precious metals, commodities and derivatives to retail, corporate customers and financial intermediaries. As a leading full service broker dealer in Hong Kong, our investment services include advisory, execution, risk and portfolio management, custodianship, and margin financing.

We are currently seeking a high calibre professional to join our team as a Sales Support Officer.

Principal Responsibilities

· Assist in daily operations of Sales Support Team according to internal operational guidelines
· Provide clerical support to Sales Management Office, Sales Support Team and inter-departments
· Coordinate and assist in preparing Management Information Reports and ensure reports for front office teams are accurately administered and submitted on time
· Assist to complete ad hoc projects requested by Sales Management Office and Sales Support Team
· Assist Sales Management Office to conduct analysis , review and monitor different types of clients and sales activities
· Provide support to sales force on customer services and daily operations, including
· Assist in account opening and settlement instructions
· Disseminate Sales related information/tasks to AEs for action and monitor their progress
· Customer due diligence and KYC process
· Conduct Customer Risk Profiling Questionnaire
· Handle customer complaint
· Manage customer hotline for enquiry and case follow up

Desired profile

Qualifications :

Requirements

·  University graduate
·  Relevant industry experience
·  Preferably with SFC License RA1
·  General PC knowledge such as MS Office knowledge
·  Good command in English, Cantonese and Mandarin To be considered for this role, the relevant rights to work in Hong Kong is required.

You'll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited