Offers “HSBC”

Expires soon HSBC

Relationship Support Analyst

  • Guernsey (Platte)

Job description



Relationship Support Analyst

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee CIIOM you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Relationship Support Analyst

The Relationship Support Analyst will provide support to the 5 Relationship Directors (RDs) to build relationships by identifying and meeting existing and prospective customer needs. You will be responsible for identifying product and service opportunities, carrying out customer research, financial and credit analysis and preparation for customer meetings.

The role is a key development role within HSBC Corporate Banking providing opportunities to deputise for Relation Directors in their absence.

In this role, you will:

· Support the RD's to meet customer needs, improve client engagement and maximize operational efficiency
· Prepare appropriate analysis, proposals and presentations for prospective customers
· Provide support with day-to-day activities including client planning, pipeline management, coordination with product partners whilst ensuring data and call reports are updated accurately and in a timely manner
· Provide on-going risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
· Ensure consistent application of Group Policy and adherence to regulatory, financial, and legal standards to minimize business and reputational risks
· Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
· Prioritise and manage own workload to deliver within deadlines, suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together

Desired profile



Qualifications :

To be successful in this role you should meet the following requirements:

·  Previous experience of working in the Financial Services sector
·  Self-starter with capability to prioritise workloads and deliver by due dates
·  A track record of understanding customer needs and delivering excellent customer service
·  Excellent spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
·  Work collaboratively with other colleagues, supporting them when possible

The base location for this role is Guernsey

For further details and application information please click “Apply”



You'll achieve more when you join HSBC.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Make every future a success.
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