IT Solutions Analyst

Job description

IT Solutions Analyst, Technology

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

At HSBC, We are transforming technology in financial services, using the latest digital tools and methodologies to make our customers' banking experience simpler, better, faster and more secure.

To achieve this we have many exciting challenges ahead and are looking for people with a real passion for what they would like to do. Working with some of the best technology talent we are searching for technologists and enablers that will help support us on this journey.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of IT Solutions Analyst

The GCB5 IT Solution Analyst role sits within HSBC's Commercial Banking (CMB) IT organisation. The role is to investigate and define solution designs to meet business requirements across a range of CMB IT systems.

Your responsibilities will include:

· Triage and investigation of new IT work requests.
· Ability to work on various size IT projects, these may span multiple business units and / or geographies.
· Definition of solution designs to meet business requirements.
· Accountability for ensuring the design of solutions follow design principles and architectural direction so that they are aligned with platform architecture and strategy, group standards and policies.
· Ensuring technology solutions align with global software delivery and architecture principles.
· Providing consultancy to business users and IT teams from project initiation through to implementation.
· Supporting the Product Owner to evolve Product roadmap, creating epics and managing the product backlog.
· Accountability for ensuring the products and solutions are supported by the right architectures and that the solutions meet the customer needs.
· Ensuring the design of the solutions are cost effective and maintained through an agile development lifecycle, managing the flow of backlog design activities.
· Converting requirements into actionable product / service requirements that feed technology solutions development.
· Acting as a technical expert associated with relevant domain/systems.

Desired profile

Qualifications :

To be successful in this role you should meet the following requirements:

·  Previous working experience within an IT Solutions Analysis or IT Solutions Architecture environment.
·  Demonstrate a methodical approach to problem solving and attention to detail.
·  Strong interpersonal, influencing, communication skills (both written and oral).
·  Able to interact appropriately with other IT teams and business users of various technical skill levels.
·  Strong analytical skills. Refining and elaborating business needs and requirements into functional IT requirements
·  Ability to work with multiple teams both onshore and offshore.
·  Ability to adapt, learn and understand new technologies quickly.
·  Experience of Agile engineering practices (e.g. Scrum, Kanban) is desirable
·  Expertise/competency in cloud, mobile, digital, core banking, micro services and architecture platforms is desirable.

In addition to the details listed above, the ideal candidate will have a desirable track record of:

·  Experience as a Systems Analyst or Solution Designer.

The base location for this role is Birmingham.


You'll achieve more when you join HSBC

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment