Global Relationship Management

Job description

Some careers have more impact than others.

We're looking for progressive minds who are driven, perceptive and forward-thinking, who are open to different ideas and cultures, who can connect with our customers and who will work with courageous integrity every day.

As an HSBC employee in Australia, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes market leading subsidised private health cover, enhanced parental pay/benefits and support when you return to work, wellness days and wellbeing programs as well as a highly flexible workplace culture.

HSBC Commercial Banking provides universal financial services support to Middle Market Enterprises (MME), Large Corporate and institutional clients around the world. Leveraging the strength, scope and expertise of our global banking network, Commercial Banking is positioned as an essential partner to large enterprises seeking to maximise their potential, and offers streamlined business access to HSBC's broad range of market leading banking products and services.

This role

The MME Relationship Manager manages a portfolio of MME customers, with accountability for sales, service, risk and operational delivery. A key function of the role also involves the successful onboarding of attrractive new-to-bank (NTB) clients.

Your main responsibilities will include
• Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new Middle Market Enterprises customers
• Ensure proactive and appropriate relationship building/customer contact plans and pipeline management for both existing and new customers
• Generate assets through the use of appropriate risk management tools, priced appropriately for risk and returns and within customers risk appetite
• Structure credit facilities to ensure optimum balance between customer and HSBC interests while remaining within the bounds of prudent banking
• Ensure timely and accurate maintenance of deal and customer information on relevant Group systems
• Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment

Desired profile

Qualifications :

To be successful in this role, you will need

• A minimum of five years proven experience in Commercial Banking, managing both public and private Middle Market Enterprises clients, with a demonstrated track record of new business acquisition
• In-depth analytical skills with a strong commercial orientation and a disciplined approach to maintaining credit quality
• Existing skills in structuring working capital solutions across trade and receivables finance, bilateral and syndicated loans
• The ability to build strong and lasting relationships with multiple internal and external stakeholders on a global basis
• Attention to detail and the ability to work independently and autonomously within a broader team environment
• To consistently meet and exceed customer expectations through superior customer service and solution execution
• Tertiary qualifications in relevant discipline.

You'll achieve more when you join HSBC.


www.hsbc.com.au/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. https://www.youtube.com/watch?v=YrdVVbuafIo HSBCCSS