Employee Engagement + Administration/COO IT

Job description

The Candidate will develop strategies and lead the development and implementation of internal communication, recognition programs and events with a focus on improving the culture and employee engagement. This position will also be responsible for identifying and implementing metrics to measure performance, to develop action plans and objectives. In addition, the candidate will work hand in hand for Corporate Sustainability initiatives.

· Experience with event management

· Excellent leadership and communication skills

· Experience in graphic designing

· Sponsor key initiatives to promote and achieve a culture of service excellence and employee engagement

· Proactive engagement of associates within the organization through varied structured internal events

· Plan annual budgets and execute proposals and timelines

· Create a comprehensive and sustainable employee engagement strategy

· Work with business functions to execute varied high scale business events and senior management / department town halls

Principal Accountabilities: Key activities and decision making areas

Make HSBC Technology ‘The Best Place to Work'

· Bring in new ideas that will culminate into new innovative events which will engage and motivate associates

· Enhance the level of engagement through novel events and leverage participation through the volunteers & members.

· Innovate, Initiate and Inspire.

· Diversity in events to cater to individual's interests.

Customers / Stakeholders

· FTEs at HSBC Technology India

· Various Business Functions

· Vendors & Contractors working at HTI

Leadership & Teamwork

· Practice leadership skills

· Maintain a positive attitude within the team

· Excellent Inter-personal and communication skills

· Attend trainings to enhance knowledge

· Resilience for hard work and dedication with quest for learning.

· Ability to take initiative and work in high volume proactive deadline oriented environment.

· Focus on Commitment, Responsibility and Growth Orientation.

· Cherish to work in a proactive congenial environment harnessing full potential and intelligence to the assigned job.

Operational Effectiveness & Control

· Understand and adhere to both the letter and the spirit of all laws, regulations and regulatory guidance that apply to my role, promptly reporting any breaches in accordance with local procedures.

· Maintain sufficient and effective processes and controls, identifying and mitigating risks and ensure timely escalation and resolution of all control issues and reputation risks.

· Ensure adherence to applicable global, regional and country standards and policies

· Ensure 100% completion of my Risk & Compliance mandatory training.

· Treat customers fairly and with integrity.

· Sustainable Savings

Major Challenges

The role presents the following challenges:

· Achieve a consistent level of engagement based on the varying needs of the internal customer

· Vendor negotiations within a pre-approved budget

· Timely and satisfactory delivery of products

· Availability of indispensable resources

· Volunteering and contributions by the volunteers

Role Context

Employee Engagement falls under the purview of Centre Operations, India.

This team is responsible for organizing HTI wide events in Pune and Hyderabad.

Within Pune, the employee engagement team organizes engagement initiatives.

Authority within the role:

· To plan and organize varied events under the guidance of the Line Manager.

· To formulate budgets which are approved only by the Line Manager.

· To frame policies under the supervision of the Line Manager and the Employee Engagement Committee

· To design communication collaterals ensuring the communication guidelines are followed.

· Vendor selection based on procurement guidelines.

Role Dimensions

The annual budget is USD 100000

Budget appropriation for initiatives and activities within the annual budget

Execution of 50 initiatives annually to 12,000 employees in Pune.

Execution of tentatively 10 townhalls, DevOps summits, 2 TechFests annually.

Deployment of identical events across 4 locations [4 buildings in Pune]

Knowledge & Experience / Qualifications

· An appropriate degree or similar vocational qualification in communications / organizational development / human resources.

· Experience of working in a communications or CSR environment.

Desired profile

Qualifications :

Any Graduate