Offers “HSBC”

Expires soon HSBC

Content Mgmt Administrators,GSC's

  • Bengaluru (Bangalore Urban)
  • Project / Product management

Job description



Business:

RBWM – Customer & Products

Open positions:

Role Title:

Content Management Administrator

Global Career Band:

GCB7

Location: (Country/City) :

Bangalore

Shift Timing:

10.30 to 7.30

Hiring Manager Name:

Recruiter Name :

Shaishav Bhatnagar

Why join us? (Overview of Dept./Function)

The Opportunity: (Brief Overview of the Role)

The Content Studio sits within Digital Messaging Experience & Sales (DMES) and is responsible for managing HSBC's public websites (PWS) for Wealth and Personal Banking (WPB) globally and secure content on multiple platforms.

The Content Management Administrator is responsible for updating the PWS and other platforms according to briefs provided by market stakeholders. As part of a regional team covering EMEA, the role holder will be required to work effectively under direction of the local site lead and the Head of the Content Studio EMEA to create compelling and engaging content to drive customer engagement and acquisition.

While this is not a developer role, the role holder will also be required to troubleshoot and facilitate the resolution of issues with the PWS or the content management system (AEM) and so technical knowledge is advantageous.

What you'll do: (List out Key Responsibilities)

The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.

The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.

This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

Desired profile



Qualifications :

What you will need to succeed in the role: (Minimum Qualification and Skills Required)

·  Experience and knowledge of delivering digital best practice in areas such as content management, e-commerce, content strategy, web analytics, SEO, SEM, optimisation, accessibility and UX/UI
·  Experience of working with web publishing tools, content management systems (specific experience with Adobe Experience Manager is advantageous) and project management tools (Jira/Confluence or similar)
·  Strong communication and stakeholder management skills, including the ability to communicate technical issues, resolve differences and influence stakeholders
·  Ability to troubleshoot and facilitate the resolution of technical issues
·  Experience in finance, banking or a regulated industry is advantageous

What additional skills will be good to have? (List out good to have skills and certifications)



The information contained in this job description is a true and accurate reflection of the job as specified.

You'll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

***Issued By HSBC Electronic Data Processing (India) Private LTD***

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