Business Analyst/Global Business

Job description

The DBS Custody MDM team is responsible for the management and provision of Instrument and SSI data to the custody businesses.

We are looking for an experienced Business Analyst to join an existing team of business analysts, developers and testers. The successful candidate will be tasked with requirements gathering, data analysis, solution definition, and testing of changes and enhancements deployed to the platform. The data and operations domains in scope for this role are:

· Custody Operations

· Instrument Data

· Standard Settlement Instructions

Key Responsibilities:

· Work closely with the Project Manager to agree the requirements

· Perform the duties of a Business Analyst and consistently produce work of high quality aligned to the strategic goals of the project

· Perform system analysis to capture various functional flows and produce documentation and diagrams (e.g. use case diagrams) as needed by the team

· Perform data analysis to validate logic, identify issues and trends

· Ensure appropriate business analysis tasks are performed as part of the project lifecycle including the development of process maps, operating models, business requirement documents, test and business migration plans

· Identify how to support the requirements using data sources both internal and external to HSBC recognising any licensing restrictions that apply

· Work with IT Data Architects to perform analysis and validate design of the system

· Agree and assist the end users with the creation of business procedures

· Communicate and report effectively with all stakeholders, users and team members – providing regular updates regarding progress, and taking ownership of potential conflicts of interest and priorities

· Constructively raise key issues and risks

· Identify, recommend and deliver opportunities for improvements to enhance quality, efficiency and effectiveness of the deliverable
· Continually assess the operational risks inherent in the business, taking account of changing economic and market conditions, legal and regulatory requirements, operating procedures and practices, management restructures, and the impact of new technology

Management of Risk (Operational Risk / FIM requirements)

· Is aware of the Operational Risk scenarios associated with the role and acts in a manner that takes account of and anticipates operational risk considerations.

Observation of Internal Controls (Compliance Policy / FIM requirements)

· Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

· Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

Knowledge & Experience / Qualifications (For the role – not the role holder. Minimum requirements of the role.)

Knowledge and Experience:

· University level degree or above, or equivalent qualification

· Experience working as a Business Analyst as part of a large project / programme of work

· Experience conducting data analysis on a large scale

· Practical experience of implementing data scrubbing / management / warehousing tools and processes, along with data governance structures

· Experience of working with senior business users and stakeholders

· Understanding of the Asset Management / Custody / Fund Services industries, and supporting technology and business processes

· Knowledge of all instrument types and their respective lifecycle events

· Knowledge of Standard Settlement Instructions

· Ability to analyse data using a variety of tools such as Excel, SQL etc.

· CADIS / Markit EDM experience an advantage

· Knowledge of diagram tools (like Visio) and knowledge of various modelling techniques

Aptitudes:

· Strong business analysis with good interpersonal skills

· Strategic mind-set with strong conceptual, creative and analytical approach

· Strong problem solving skills and ability to perform under pressure

· Good, structured analytical skills

· Able to work effectively with business and IT stakeholders across business divisions

· Clear communicator – verbal and written

· Able to host and effectively run workshops and meetings, many via conference calls

· Able to multi-task and prioritise effectively

· Have vision and foresight concerning the design and implementation of system and data solutions, particularly in relation to the impact of revised / new business operating models and data

Desired profile

Qualifications :