Procurement Operations Associate

Job description

Procurement Operations Associate

  

Job Description:

   

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Key Job Responsibilities:

·  Handle Tickets, Chats and Emails for external and internal customers
·  First point of contact for customer inquires
·  Coordinate with internal and cross functional team to resolve customer issues and complete the requests
·  Interact over email and phone (Skype) with internal and/or external customers to clarify or respond to queries 
·  Supports procurement processes within specific area
·  Supports the implementation of new corporate-wide procurement processes and systems
·  Proactively identifies opportunities for improvements and makes recommendations
·  Handles complex situations and multiple responsibilities simultaneously with sense of urgency
·  Contribute to develop, implement maintenance of Standard Operating Procedures to ensure compliance with procurement and other HPE policies
·  Help the Team lead with work load allocation
·  Act as backup for first level escalation

Knowledge and Skills

·  Judgment/Problem Solving: Ability to understand and analysis the a problem and come up with an effective resolution
·  Excellent communication skills both written and Oral
·  Knowledge of Procurement Applications and Processes like Ariba, Source2Contract, SmartLabor etc.
·  Excellent business application skills (e.g., Microsoft Excel, Microsoft PowerPoint) and supply chain modeling skills.
·  Strong teamwork and basic leadership skills; basic influencing skills
·  Applies cause and effect thinking to identify common contract risk areas
·  Ability to provide a delightful customers experience
·  Good understanding of the company's business units and the procurement operations strategy

Hewlett Packard Enterprise Values:

Partner. Innovate. Act.

We live by three core values that drive our business.

Simplified, we are good partners, great innovators and we make things happen.

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers

Job:
Supply Chain & Operations

Job Level:
Core

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.