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Principal Network Engineer - Aruba Software

  • Internship
  • Santa Clara (Santa Clara)
  • IT development

Job description

Principal Network Engineer - Aruba Software

  

Job Description:

   

The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for company’s portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools.

Responsibilities :

·  Providing pre and post sales technical support to the sales teams, customers and partners for various technologies and solutions related to Aruba products.
·  Work on complex problems requiring in-depth fault analysis and troubleshooting.
·  Generate documentation in the form of case notes, tech tips, best practices, RCA reports, and case reviews
·  Formulate technical action plans for analyzing and resolving problems.
·  Simulate customer issues in lab.
·  Participate in solutions for knowledge base.
·  Provide technical cross-training to relevant groups as needed.
·  Participate in serviceability enhancement requirement reviews.
·  Work effectively in a team environment including colleagues, QA, development engineers, and the Aruba field organization.
·  Occasionally required to travel to customer sites for troubleshooting, training purposes, business reviews.

Required Qualifications:

·  Bachelor degree in Computer Engineering/Electrical Engineering or equivalent is required.
·  Minimum eight (5 + ) years of experience in customer facing remote or onsite Technical Support preferably with 5+ years in L3 escalation role
·  Extensive experience with or knowledge of Network Management/Monitoring Suites (Zabbix, Nagios, Aruba AirWave) and Network Access Control technologies (Microsoft NPS, Cisco ISE, Aruba ClearPass).
·  Familiarity with system administration and operation. Basic system performance analysis, Linux shell, and Windows Active Directory skills a plus.
·  Must be a flexible self-starter who can ramp up with new technologies quickly and can adapt to a growing and evolving team.
·  Strong work ethic and a “can-do/will do” attitude.
·  Comprehensive understanding of networking technology and the ability to quickly acquire deep technical knowledge.
·  Strong understanding of LAN and WAN networking protocols and technologies.
·  Strong organizational and time management skills.
·  Must be customer focused and have the ability to manage and resolve complex technical issues.
·  Excellent verbal and written communication skills, outstanding presentation and interpersonal skills, and ability to confidently engage with the customer at all staff levels.
·  Ability to multitask and work independently in a fast paced environment towards set business goals and objectives
·  Well recognized industry certification like CCNA/CCNP is required, CCIE/CWNP preferred
·  Understanding of 802.11 and other wireless technologies is highly desirable but not mandatory
·  Experience with design and implementation of Aruba Networks products and solutions. ACMP, ACMX, ACDX, or ACCX certification is an added bonus
·  Extensive experience in Docker Swarm, Kubernetes container technology
·  Intermediate exposure to SIEM (Splunk, Qradar, Nitro, or Arcsight)
·  Working knowledge of JSON, Yaml data formats used for log management
·  Minimum 2 years of experience in the security industry and security threat landscape

Preferred Qualifications:

·  Experience in BigData (Hortonworks, Cloudera, Hadoop, Kafka) platforms
·  Working knowledge in debugging issues with any of the following: ElasticSearch, Hbase, Zookeeper, and HDFS
·  Proactive interaction with other teams to drive resolution of hardware / software deficiencies / bugs
·  Intermediate to Expert level knowledge with Phyton and bash scripting

#Aruba

Job:
Engineering

Job Level:
Expert

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

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