Offers “Hp”

days ago Hp

JP Mission Critcal Dispatch

  • Internship
  • Dalian, CHINA
  • Teaching

Job description

JP Mission Critcal Dispatch

  

Job Description:

   

工作描述:

•面向HPE日本的企业法人客户, 提供服务器及相关存储产品的售后派单协调服务

•负责工程师诊断之后联系用户确定维修时间访问申请等事宜

•协调备件出库运输和现场工程师资源确保用户响应要求

•了解case进展,响应来自远程部门,备件部门,现场部门以及用户的反馈

工作要求:

•日语一级或相当水平,口语流利,商务用语和敬语熟练;

•具备优秀的客户服务意识,踏实,认真,细心,有高度的责任心;

•具备良好的沟通能力、语言表达能力、和不断的学习能力,能够独立处理问题;

•有call center经验者优先考虑。

Job:
Services

Job Level:
Senior

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.