Americas Partner Service Manager

Job description

Americas Partner Service Manager

  

Job Description:

   

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values – to partner, innovate and act – we are an organization that plan, source, and provide quality customer and partner experiences.

Americas Partner Service Manager

Administers and maintains sales operational systems and processes to provide content, data and information management in support of sales pursuits. Implements and configures sales tools, content management and tracking systems. Develops and manages catalog and web-based content, web pages and other online sources for storing and communicating information for sales and partners. Enters, updates and ensures accuracy of data in sales and client and partner relationship management systems generates regular and ad hoc reports for account teams and leadership. Advises on improvements and enhancements for design of sales systems and tools.

Responsibilities:

· 
Administers, configures, updates and maintains portions of systems for support, including sales tools, catalog management, websites, online content, partner Web portal content, and data management, for a customer segment or business unit

· 
Reviews information and makes changes and updates to data and configuration of tools, online resources and systems within limited parameters

· 
Produces and analyzes reports and assessment results to identify trends and issues, perform root-cause analysis for failures and data issues, develop recommendations for resolution and track effectiveness of remedies

· 
Communicates issues to stakeholders

· 
implements specified changes to data, content and systems to improve data quality, operational efficiency and effectiveness

Education and Experience Required:

· 
Bachelor's degree in Business Management or equivalent

· 
Typically 2-4 years experience

Knowledge and Skills:

· 
Experience administering and maintaining sales tools, systems and online resources

· 
Ability to apply analytical, statistics and problem solving skills.

· 
Understanding of business and sales processes and practices

· 
Strong written and verbal communication skills

· 
mastery in English and local language

· 
Ability to effectively communicate plans, proposals, and results and negotiate options

Join us and make your mark!

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.                                                                                                                                                                                        

Job:
Sales Operations

Job Level:
Intermediate

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.