Supervises and performs the duties of the Property Operations/Engineering staff to maintain the physical functionality of facility including guest rooms, public space and heart-of-the-house areas. Assists Director/Manager in training, supervising, scheduling, and evaluating department staff. Ensures staff compliance with all safety/loss prevention standards and regulations.
What will I be doing?
As a Maintenance/Engineering Supervisor, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
· Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas
· Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
· Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry
· Conduct inspections for preventive maintenance needs
· Record and report completed repairs and items that require further attention
· A minimum of 3 years experience in general building maintenance procedures is required
· CPO certification is preferred
· Hotel experience is preferred
· Must be able to work a flexible schedule that will include days, evenings, weekends and holidays
Ideal candidate profile
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
· Hospitality - We're passionate about delivering exceptional guest experiences.
· Integrity - We do the right thing, all the time.
· Leadership - We're leaders in our industry and in our communities.
· Teamwork - We're team players in everything we do.
· Ownership - We're the owners of our actions and decisions.
· Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
· Customer Focus
· Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!