The Hilton Portland Downtown & The Duniway Hotel complex is searching for a Reservations Assistant Manager!
Located in the heart of the city, Hilton Portland Downtown has been newly redesigned with an inviting and vibrant lobby! Across the street is sister property, The Duniway Hotel, introduced to downtown Portland in 2017. Just a short walk to downtown's business district, exclusive shopping, entertainment and the MAX light rail. Featuring 455 contemporary guest rooms at the Hilton Portland Downtown, 327 guest rooms at The Duniway, and 70,000 square feet of versatile meeting and event space!
In this role you will collaborate closely with Revenue Management, Sales and Events Management on group block and transient reservations management for both hotels. We are searching for a candidate with an excellent eye for detail, strong communication skills and is open to new ideas! The ideal candidate will thrive in a customer service environment with hotel or housing community experience. OnQ and front office experience is a plus!
Be a part of the most well-known hotels in Portland and apply today!
Ideal candidate profile
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
· Hospitality - We're passionate about delivering exceptional guest experiences.
· Integrity - We do the right thing, all the time.
· Leadership - We're leaders in our industry and in our communities.
· Teamwork - We're team players in everything we do.
· Ownership - We're the owners of our actions and decisions.
· Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
· Customer Focus
· Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!