Public Area Attendant

Job description

What will I be doing?

· Reports to work and swipes in.

· Cleans walls and doors.

· Re-hanging/re-hooking of drapes, unless it requires technical assistance, ex. screwing

· Keeps areas dust free (high and low dusting).

· Adhere to hotel safety rules and Occupational Safety Hazards Association (OSHA) safe work practice requirements.

· Attends all departmental and other meetings for which he/she is schedule.

· Maintains restroom and lockers clean.

· Washes sink, toilets, urinals, tiles, walls, mirrors and floors

· Replenishes paper towels and toilet paper in the washrooms.

· Cleans and maintains all interior and exterior of windows

· Cleans bridges and corridors.

· Cleans and maintains all mirrors throughout the hotel.

· Moves and arranges furniture.

· Vacuums, sweeps and mops as required.

· Maintains the cleanliness of offices, clean/mop the floor when needed.

· Empties and washes wastebaskets from floor service, public areas and offices.

· Transports trash and waste to disposal area.

· Keeps work area clean and orderly. Uses equipment and the cleaning products as directed by supervisor.

· Reports all repairs and maintenance issues of the hotel to immediate supervisor.

· Picks up and delivers supplies and other items upon request.

· Spots and shampoo rugs, carpets, upholstered furniture using vacuum, broom and shampoo machine.

· Waxes and polishes floors by hand or machine, sweep and wash stairs and landings, polish brass and metal.

· Documents work completed and submits report to Supervisor upon request.

· Supports work efforts of Room Attendant, as directed.

· Assists with all general cleaning and special projects, as directed.

· Assists with rehabilitation projects as directed.

· Sweeps/mops stairs and stairwells.

· Wipes all metal and wooden rails.

· Consistently meets all written standards of quality and performance.

· Cleans and washes walls under six (6) feet in height.

· Maintains furniture cleanliness by dusting and wiping.

· Sweeps and mops prefunction area (meeting).

· Vaccums carpets in meeting rooms.

· Reports missing items and hotel property misappropriated.

· Returns “Lost & Found” items to Housekeeping/Security office.

· Returns all departmental keys and radios assigned at the end of the shift.

· Assists in cleaning of rooms and clearing floors as needed.

· Represent the Housekeeping Department with professionalism and decorum.

· Gives preventive maintenance to equipment, as directed.

· Performs all tasks assigned by Supervisor/Assistant Housekeeper.

Desired profile

Qualifications :

What are we looking for?

A Public Area Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Positive attitude
·  Good communication skills
·  Committed to delivering high levels of customer service
·  Excellent grooming standards
·  Ability to work on their own or in teams
·  Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Hotel experience
·  Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!