Offers “Hilton Worldwide”

Expires soon Hilton Worldwide

Porter

  • Queenstown, NEW ZEALAND

Job description



We are seeking a Porter to join our Front Office team in Queenstown!

Our unique location offers our guests two hotels from the Hilton brand to choose from: Hilton Queenstown Resort and Spa and DoubleTree by Hilton Queenstown and all of our Team Members get to work across both brands

WHAT WILL I BE DOING?

As a Porter, you are working together with our Front Office team to provide an unforgettable guest experience. The team are responsible for the organization and smooth running of all processes in the hotel lobby. In order to do so, you complete the following tasks and responsibilities:

·
Welcome our guests on arrival and assist them throughout their stay

·
Manage guest luggage

·
Show guests to their rooms and explain the amenities and emergency procedures

· Prepare the lobby information board
·
Safety valet guest cars and drive hotel complementary shuttle service

·
Keep up-to-date with hotel and local services and events

·
Provide support to the Concierge as required

Ideal candidate profile



Qualifications :

WHAT ARE WE LOOKING FOR?

Our Porters are the welcoming spirit that sets Hilton apart. You are the first and final impression of our hotel. To be successful in this role, we are looking for a person with:

· 
A passion for contributing to and enhancing our guests experience

· 
Previous customer service experience in the hotel, leisure and/or retail sector

· 
Excellent personal presentation

· 
Strong communication skills (Fluent English)

· 
Full Driver's License

WHAT IS IN IT FOR ME?

As a Hilton team member you can expect to receive the following and more:

· 
Competitive benefits such as daily dry-cleaned uniform and hot meal in our Team Member restaurant

· 
Member of the Hilton GO program giving you access to discounted room and F&B rates worldwide

· 
Access to Hilton University training, offering more than 3,500 learning programs

· 
Participate in ongoing recognition programs

· 
Leadership training and development and worldwide career opportunities