The Biltmore, Mayfair opened in September 2019, after undergoing a multi-million-pound redevelopment, as the first LXR hotel in Europe and Hilton's new luxury collection – LXR Hotels & Resorts.
This luxury hotel, situated on a super prime location in the heart of Mayfair on Grosvenor Square, offers 257 luxuriously appointed guest rooms as well as 51 highly-curated and beautifully designed suites, which reflects the property's origin as a sophisticated and elegant London private residence.
The Biltmore, Mayfair boasts new culinary concepts headed by internationally-renowned chefs, an all-year round alfresco terrace, an exclusive cocktail bar and a large gymtech fitness suite. In addition, the hotel showcases an impressive 500 sqm ballroom and various smaller function suites up to 100 guests.
Why join The Biltmore, Mayfair as a Evening Room Attendant ?
It's your world – Your next role could be as a Supervisor, or why not move into a different department like Finance or Human Resources in over 100 different countries
Personal Development programmes for every level
Working in an environment where creativity is highly appreciated
Do not forget a competitive starting salary
28 days holidays including bank holidays (increasing yearly)
Complimentary meals on duty and uniforms provided
Worldwide travel perks - up to 30 nights at discounted rates over 5,000 properties in more than 100 countries and 50% Food & Beverage discounts
Industry leading benefits and high street discounts
We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
What will it be like to work for LXR Hotels & Resorts?
LXR Hotels & Resorts is Hilton's luxury collection brand, with each location offering a singular travel experience native to its place, history, and tradition. Found in the world's most alluring destinations, LXR Hotels & Resorts immerse you in truly profound travel experiences.
The Biltmore, Mayfair will be fit for royalty, well-travelled guests from around the world and senior corporate executives and guests will experience first-class service distinguished by an unrivalled commitment to personalised attention and luxurious yet locally immersive experiences for our guests.
What will I be doing?
As an Evening Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. An Evening Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
· Clean guest bedrooms and bathrooms
· Vacuum rooms and corridors
· Change and replenish bed linen, towels and guest amenities in line with company guidelines
· Undertake regular deep cleaning tasks
· Restock and maintain trolley on daily basis
· Be environmentally aware
· Dispose of waste accordingly
· Manage guest requests in a timely and efficient manner
· Implement guest turn down service as requested
· Comply with hotel security, fire regulations and all health and safety legislation
· Carry out lost property procedures
· Assist other departments wherever necessary and maintain good working relationships
Ideal candidate profile
What are we looking for?
An Evening Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· Positive attitude
· Good communication skills
· Committed to delivering a high level of customer service
· Excellent grooming standards
· Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
· Hotel experience
· Experience in a similar position
Looking forward to welcoming you to LXR designed to bring together the best of luxury.