Multivendor Parts Analyst

Job description

3374184
Additional Cities

Waukesha
Career Level

Entry-Level
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Global Services
Function

Services
Country/Territory

United States
Additional States/Provinces

Wisconsin
Postal Code

53188-1677
Role Summary/Purpose

A Multivendor Parts Analyst drives solutions for customers needing parts for medical equipment.

Essential Responsibilities

·  Find and execute part order solutions.

·  Maintain positive relations with external strategic supplier partners

·  Lead part solution actions as needed with other cross-functional teams including distribution, transportation, customs, order processing, asset planning, and repairable teams.

·  Perform professional customer and field call handling and communication.

·  Drive resolution of customer escalations by ensuring proper team ownership, coverage, and communication with the field.

·  Deliver part solutions within the required compliance guidelines

·  Optimize all cycle time elements associated with the order fulfillment process.

Qualifications/Requirements

·  High School Diploma/equivalent and at least 3 years experience in customer facing role

·  Parts logistics and global systems understanding

·  Demonstrated Team player

·  Effective working in a complex environment

·  Experience with Microsoft Office applications

·  Must be willing to work out of our Global Service Center in Waukesha, WI

·  Must be willing to submit to a background investigation, including for example, verification of past employment, criminal history and educational background.

·  Willing to take a drug test

·  Must have unrestricted authorization to work in the US

Desired Characteristics

·  BS / BA or equivalent experience

·  Oracle application experience

·  Proven strong customer advocate

·  Working knowledge of customs processes

·  Demonstrated Product Structure knowledge

·  Local talent strongly preferred

About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Primary State/Province

Wisconsin
Primary City

Waukesha