Field Services Technician
Internship Budapest (Budapest) Sales
Job description
3416053
Additional Cities
Budapest
Career Level
Experienced
Relocation Assistance
No
Business
GE Healthcare
Business Segment
Healthcare Global Services
Function
Services
Country/Territory
Hungary
Postal Code
1138
Role Summary/Purpose
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.
Essential Responsibilities
· Technical: Maintains all models specific to a modality in the assigned area
· Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems
· Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
· LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team. Business growth: Assists in the growth and direction of business in his/her geographic area
· Productivity: Responsible for Warranty and PMS contract cost control
· Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts
· Installation: Plays a leading role in complex and multifuntional rooms
Qualifications/Requirements
· Qualified to technician degree or equivalent
· Technical analytical skills.
· Relevant Field Services experience
· Comprehensive knowledge of a specific modality or multi-modalities
· Sought by others for guidance and advice
· Proficiency in English
· Ability to work independently with minimum direction
· High work standards and quality. Initiative and motivation
· Plans and organizes work effectively
· Excellent communications, listening and interpersonal skills
· Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs
About Us
GE Healthcare is a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. Follow us on Facebook, LinkedIn, Twitter and Insights , or visit our website www.gehealthcare.com for more information.
Primary Country
Hungary
Primary State/Province
Budapest
Primary City
Budapest