Field Service Engineer DGS&S / CT /MR / Nuclear Medicine

Job description

3309543
Additional Cities

Cluj
Career Level

Experienced
Business

GE Healthcare
Business Segment

Healthcare Global Services
Function

Services
Country/Territory

Romania
Postal Code

020276
Role Summary/Purpose

We are looking for a proactive engineer to be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to DGS&S / CT /MR / Nuclear Medicine.
Essential Responsibilities

Maintains all models specific to a modality in the assigned area.
Total system level trouble-shooting on complex multi-symptom problems.
Daily interface with doctors and technicians on equipment status issues.
Acts to ensure satisfaction to primary customers.
Assists in Account Sales visits; helps train others where necessary; identify sales opportunities and communicate to account team.
Assists in the growth and direction of business in his/her geographic area.
Responsible for Warranty and PMS contract cost control
Responsibly completes all administration tasks on time.
Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
Plays a leading role in complex and multifunctional rooms; sharing best practices.
Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Qualifications/Requirements

Qualified to Degree level or equivalent experience in the medical devices industry
Prior Field Services experience.
Comprehensive knowledge of a specific modality (DGS&S / CT /MR / Nuclear Medicine)
English & Romanian language on communication level
Ability to work independently with minimum direction.
High work standards and quality.
Initiative and motivation.
Plans and organizes work effectively.
Excellent communications, listening and interpersonal skills.
Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary State/Province

Bucharest
Primary City

Bucharest