Wavespace Event Coordinator
Alpharetta, USA Marketing
Job description
Essential Function of the role:
The EY wavespace event coordinator will act as TES intake manager for meetings and events held in their respective geographic area to provide consistency in the wavespace service offering. They will ensure TES staff are equipped with appropriate knowledge, technology and be able coordinate these activities end-to-end, also ensuring the events are fully staffed. The EY wavespace coordinator will also need to maintain ongoing relationship with Regional and Team Leads as well as the Global Event Enablement team ensuring open communication and feedback. In addition, the ability to build ongoing relationship with other EY Technology teams and Service Line functions to provide relevant services and opportunities.
Expectations, Knowledge and Skills Requirements:
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Ambitious, self-motivated and can thrive when working independently
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Coordinates with wavespace Technical Lead and wavespace Product Managers to improve technology, tools and services building customer relationships
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Well versed in EY Technology, wavespace locations, EY Loadset
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Overall accountability to provide seamless wavespace support throughout TES for this service offering
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Previous experience in event support and coordination of events
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Excellent communication skills, both written and oral
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Excellent process management and organization skills
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Ability to prioritize effectively and strong time management skills
· Working outside normal business hours
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A team player with the ability to negotiate and navigate through processes internal/external
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Deadline oriented with good attention to detail as well as works well under pressure
Responsibilities:
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The Lead will coordinate and execute the end to end delivery of EY wavespace support. Managing all technical activities of the event, including pre-event. Manage and mobilizes onsite logistics (ex: equipment, staffing, etc.) and manage support costs and budget of these events. Post event, provide feedback and reporting to CES Event Enablement Area Advisor
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Ensure teaming across TES Services, EY Technology, Partners, facilitators, local facilities, local AV teams, other global functions as well as external vendors to ensure effective efficient service delivery, and build relationships
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Lead regularly scheduled wavespace peer group calls,allowing individuals to share events happening in their space, current challenges and maintenance needs as well as maintaining the wavespace location tracker
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Identify any issues affecting your geographic wavespace locations and execute on them. This includes gathering business requirements for any nonstandard technology equipment and escalating to the proper team in EY Technology.
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Training on new technology
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Ensures video conferencing reservations are booked and fully supported during wavespace events when needed
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Coordinates and supports availability of digital content during the event on the technology
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Works with the business to translate the event agenda into technology readiness
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Assists with Event Enablement activities as required
Supervision Responsibilities:
The wavespace event coordinator will report to the Event Enablement Leader and their direct reports will be the wavespace support specialists. In addition, there will be resources that will be shared among the functional group with numerous TES staff that will indirectly be managed and motivated through matrix management.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.