Talent Shared Services Systems Analyst

Job description

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Skills and attributes for success

• Proficiency in Microsoft Office suite (Excel, SharePoint Designer, PowerPoint, Word, etc. using VBA)

• Proficiency creating and administering SQL Server and reporting with Power BI

• Experience in deploying web based systems to a global audience

• Familiarity with chatbot AI technology, such as Watson, Azure Bot, etc. and RPA technology, such as UiPath, Blue Prism preferred

• Ability to work virtually and independently in a fast paced environment to meet deadlines and manage multiple tasks, with a strong client focus and ability to manage expectations

• Strong organizational and planning skills together with an intelligent, proactive approach to problem solving

• Ability to demonstrate initiative and vision and identify opportunities for process improvement

• Ability to accept and navigate situations with ambiguity and complexity to progress recommendations and decisions

• Collaborates and works effectively with others, builds and maintains relationships with TSS service delivery and operations team members and stakeholders

• Experience working in a Shared Services global organization

• Strong written and verbal communication and facilitation skills

• 3+ years' experience preferred, including professional office experience and/or HR reporting and systems experience

• Flexibility in approach to working on a global scale and at times across time zones

• Bachelor's degree or above from a commercial, business or HR related discipline

What we look for

Someone culturally sensitive, capable of handling interactions with a “global mindset” understanding the importance of Exceptional Client Service – you demonstrate it when you are connected, proactive and insightful.

 

• A proactive person – one that listens and asks thoughtful questions to respond to, manages and resolves all issues raised by project team members. Someone not afraid to leverage subject matter experts opinions to shape and employ best practice methodology.

• An insightful person – taking ownership of enquiries and ensuring issues are referred onto the appropriate person accurately and in a timely fashion. Very good at utilizing judgement of priorities.

• A connected person – someone who uses excellent communication and interpersonal skills to forge strong working relationships across TSS and within HR Services and GDS. Somebody to proactively manage stakeholder updates and communication of key project achievements.

What working at EY GDS offers

In EY GDS you can count on stable employment and upgrading your career. You will meet people and gain important knowledge and insights that will stay with you throughout your professional life. 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

 

Join us in building a better working world. 

 

Apply now.