Quality Assistant Assistant Manager

Job description

The responsibilities listed in this document are not exhaustive and are flexible to accommodate the needs of the business, Africa Quality Projects and overall Firm requirements.

Amongst other things your role will include:

· 
Working closely with the Africa Advisory Quality Team, with a focus on increasing awareness to and embedding initiatives and programmes across Africa;

· 
Increasing awareness on Advisory Quality policy;

· 
Providing consultation support for the engagement teams under the direction of the Advisory Quality Senior Managers;

· 
Assessing and developing a response to Africa Advisory’s specific Quality needs in consultation with the Quality Senior Managers/RAQL;

· 
Embedding and promoting existing quality programmes and processes where appropriate;

· 
Support the Advisory Quality Senior Managers in the educating of client-serving individuals in Africa on risk and quality related matters and programmes, to help them better manage risk;

· 
Acting as the primary contact for client service personnel in resolving problems or issues for assigned practices (Consultation support);

· 
Raising independence consultation requirements;

· 
Monitoring quality initiatives and programs in Africa and reporting the status on a weekly/monthly basis; and

· 
Monthly and daily contact and teaming with Quality Management colleagues in the Cluster and South Africa.

EDUCATIONAL REQUIREMENTS:

·  Matric
· 
Bachelor’s degree or Equivalent

 

THE KEY ATTRIBUTES/COMPETENCIES WHICH WE REQUIRED:

· 
Good communication and organizational skills

· 
Use business knowledge to make recommendations that facilitate embedding processes and programs.

· 
Confident in identifying and raising concerns to RAQL, regarding risks and exceptions

· 
Ability to execute to plan

· 
Knowledgeable on how professional services firms operate

· 
Strong presentation and problem-solving skills

· 
Comfortable with change and being a strong change agent

· 
Skilled at handling multiple projects concurrently, and prioritizing appropriately

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Ability to gain the respect of Advisory Leadership team and client-serving teams

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Ability to work in a team to achieve a common goal in the interest of the EY Global organisation.

· 
Ability to remain objective and independent in all risk related matters.

· 
Not easily influenced by domineering personalities so that the interests of EY Global is always maintained. 

· 
Comfortable working with individuals at all levels.

· 
Ability to teach new skills to others

· 
Ability to perform under pressure

· 
Competent at interpreting, comprehending and applying Ernst & Young policies, giving accurate and consistent guidance to others

· 
Strong listening skills

· 
A strong focus on quality, risk management and efficiency

WHO WE ARE:

At Ernst & Young we support you in achieving your unique potential both personally and professionally. We give youstretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming withsome of the world's most successful companies. And while we encourage you to take personal responsibility for yourcareer, we support you in your professional development in every way we can. You enjoy the flexibility to devote time to what matters to you, in your business and personal lives. At Ernst & Young you can be who you are and express yourpoint of view, energy and enthusiasm, wherever you are in the world. It's how you make a difference.