Offers “Ernst & Young”

Expires soon Ernst & Young

MST Communications Supervising Associate

  • Internship
  • PHILIPPINES

Job description



Essential Functions of the Job:
• Develops and prepares a variety of communications, such as marketing materials, reports, information releases, newsletters, web-based content, and video content
• Assists in text production and integrating the relationship of text to graphics
• Consults with customers on content and suggests appropriate organizational and structural changes
• Enforces consistent style and tone, smooth transitions and eliminates wordiness, triteness and jargon, especially in multi-author documents
• Fact-checks, flags questionable statements and monitors correct and logical sequencing of material; Responsible for the execution of edits
• Serves as liaison between Creative Services Group (CSG) and customer; helps select appropriate media, format and packaging
• Acts as a Communications Project Manager; develop communication plans, communicates and negotiates project deadlines, project scope, cost estimates and schedule changes as necessary
• Utilizes the Global Operations Communications Tool (GOCT) to draft and release systems operations communications as necessary
• Excels in developing team momentum through being a great team member and/or team leader, promoting and sharing leading practices
• Assist with managing SharePoint site portal content on a consistent basis
• Supports execution of communications products associated with planned and unplanned events; to include strategy, key messages and detailed tactical plans
• Self-identify, track and report issues related to communications efforts or needs
• Ensure local and regional considerations are accounted for in all global messaging and target locally as necessary
• Manage key global and local stakeholders to ensure that they are kept informed and advocate the communications plan

Knowledge and Skills Requirements:
• Exceptional English communication skills – including written, verbal and active listening
• Evaluates conflicting requirements of multiple customers; maintains workflow within compressed time frames; remains open to challenge and reappraisal
• Analyzes and explains to customers the relationship between text and design
• Addresses problems, makes decisions in area of competence and contributes to decision-making
• Proven capability to understand IT-systems related discussions and translate into meaningful business communications that are appropriate, relevant and engaging to the audience
• High professional competence, influencing skills and gravitas required to provide high-level communications to leadership, with the ability to influence senior, demanding stakeholders
• Execute quality deliverables across multiple media, including print, web, events and presentations
• Ability to manage or influence a team of resources to deliver results
• Successfully manage cross-border relationships with team members and leadership
• Flexibility to handle changing project priorities and arrangements in tight timelines
• Be a self-starter, able to work virtually, in a large global organization, across time zones and with different cross-functional teams
• Problem-solving and root cause identification skills.
• Acute business acumen and understanding of organizational issues and challenges
• Advanced editing, proofreading and writing skills and thorough knowledge of writing and style reference materials
• Proficient in Microsoft Office including Outlook with particular emphasis on creating dynamic, accurate and visually appealing Word and PowerPoint communications
• Understands urgency in responding to clients’ needs and ensuring queries are resolved quickly with exception attention to detail and adherence to firm policy
• Proficient with creating and managing SharePoint content
• Familiar with social media tools campaigns and content management.

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