Offers “Ernst & Young”

Expires soon Ernst & Young

IAM Analyst (HAT ID: 7445)

  • Internship
  • ARGENTINA
  • Energy / Materials / Mechanics

Job description



Identity & Access Management Analyst

 

Identity and access management provides generally services globally to all countries. Identity and access management (IAM) is the process used in businesses and organizations to grant or deny employees and others authorization to secure systems. IAM is an integration of work-flow systems that involves organizational think tanks who analyze and make security systems work effectively. Policies, procedures, protocols and processes are all linked to IAM. Identity and security applications are also important considerations.

 

IAM verifies user access requests and either grants or denies permission to protected company materials. It also deals with various administrative functions including password problems and helps oversees employee identity management. Standards and applications of IAM include the maintenance of user life cycles, various application accesses and singular logons.

 

 

What are you going to do?

 

· 
Under minimal supervision, the Identity and Access Management (IAM) Analyst provides operational support guidance.

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Collaborate with colleagues in other regions and countries.

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Coordination and follow up on user account administration customer inquiries and secure account access issues in accordance with Information Security policies and procedures.

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Acts as first and second tier (Level 1 and 2) technical support for customer account inquiries in effectively resolving or escalating incidents and inquiries related to access or account management services support across multiple environments and technology platforms.

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Act as point of contact for team and customers in absence of Regional lead.

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Periodically review and update global process documentation and knowledge materials.

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This individual prioritizes tasks as well as displays and applies technical knowledge effectively to support Secure management of digital identities and associated access control functions.

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Conducts operation-level troubleshooting activities to identify and implement efficient incident resolution action that minimizes end user and/or system downtime.

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Conducts proper root cause analysis and make recommendations to improve IAM processes or prevent future occurrence of end user access issues.

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Identifies and escalates to management potential security issues. Recommends improvements to address noted security issues or gaps.

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Executes assigned activities in accordance with Service Level Agreements (SLA) and Operational Level Agreements (OLA) which governs user account provisioning and other aspects such as “length of time to resume services” requirements.

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Strong analytical skills are required to probe for understanding and address as appropriate end-user provisioning and de-provisioning issues. The role is expected to make sound decisions in addressing end-user’s access and other security related issues and to recommend improvements to address security issues or gaps.

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The role drives the priority and time management of their own efforts to support/resolve assigned activities and communicate results and findings to end users and management as necessary.

What do we need from you?

 

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Good interpersonal, communication, organization, and time management skills.

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Works effectively on multiple assignments in a fast -paced and highly challenging environment.

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Understanding of security and technology.

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Works and interacts effectively with peers, customers and management personnel.

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Works through a list of repetitive tasks with a high degree of accuracy.

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Advanced knowledge on Active Directory, IAM Automation Tools like OIM, MIM, etc will be added advantage.

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Time management skills to prioritize workload and work through assignments and activities with efficiency and minimal supervision.

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Approximately 3-5 years of Security Administration experience in support of IT products or User account management and working knowledge of large IT organization operations.

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People management experience of minimum 1 year with proven success.

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Advanced English skills written and oral.

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Bachelor’s degree in computer science or a related discipline, or equivalent work experience.

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Any professional certifications like ITIL v2 or v3 foundation, MCITP, MCSE will be an added advantage.

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Advanced knowledge on Active Directory, IAM Automation Tools like OIM, MIM, Sailpoint will be added advantage.

 

Shift: Monday to Friday from 12 to 9PM.
Location: Microcentro

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