IAM Administrator

Job description

Identity & Access Management Administrator

Identity and access management provides generally services globally to all countries. Identity and access management (IAM) is the process used in businesses and organizations to grant or deny employees and others authorization to secure systems. IAM is an integration of work flow systems that involves organizational think tanks who analyze and make security systems work effectively. Policies, procedures, protocols and processes are all linked to IAM. Identity and security applications are also important considerations.

 

IAM verifies user access requests and either grants or denies permission to protected company materials. It also deals with various administrative functions including password problems, and helps oversees employee identity management. Standards and applications of IAM include the maintenance of user life cycles, various application accesses and singular logons.

The opportunity and your key responsibilities

·  Under general supervision, the Identity and Access Management (IAM) Administrator provides operational support guidance.
·  Coordination and follow up on user account administration customer inquiries and secure account access issues in accordance with Information Security policies and procedures.
·  This individual prioritizes tasks as well as displays and applies technical knowledge effectively to support Secure management of digital identities and associated access control functions.

Skills and attributes for success

·  Good interpersonal, communication, organization, and time management skills.
·  Works effectively on multiple assignments in a fast -paced and highly challenging environment.
·  Understanding of security and technology.
·  Works and interacts effectively with peers, customers and management personnel.
·  Works through a list of repetitive tasks with a high degree of accuracy.
·  Basic knowledge on Active Directory, IAM Automation Tools like OIM, MIM, etc will be added advantage
·  Approximately 0-3 years of security administration experience in support of IT products or User account management and working knowledge of large IT organization operations.

To qualify for the role you must have

·  Bachelor’s degree in computer science or a related discipline, or equivalent work experience
·  Any professional certifications like ITIL , MCITP will be an added advantage
·  Basic knowledge on Active Directory, IAM Automation Tools like OIM, MIM, etc will be added advantage

What we look for

·  Act as first-tier support for customer account inquiries and, requests in the defined Service Level Agreement.
·  Act as second-tier support for the Service Desk regarding account management services for the systems and applications we support.
·  Create and record inquiries and customer service requests.
·  Understand and use appropriate methods, tools, and applications to perform varied work activities within structured environments.
·  Perform operational level troubleshooting activities and act appropriately to resolve incidents.
·  Complete tasks as assigned by following documented procedures.
·  Communicate security procedures to end users related to support activities.
·  Perform other duties as assigned.
·  Applies a rational and organized approach to work.
·  Utilizes security principles as appropriate for IAM support activities
·  Protects firm data from unauthorized access by following secure I AM processes and policies.
·  Absorbs technical information when it is presented and applies it effectively.
·  Determines when incidents or problems should be escalated to a higher level.
·  Works under general supervision.
·  Identifies and negotiates own development opportunities.
·  Works without frequent reference to others, while understanding team dynamics of a support environment.
·  Plans, schedules and monitors own work.
·  Fluent in spoken and written English
·  Ready to work on Flexible shift/Timings/weekend shifts

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

·  Support, coaching and feedback from some of the most engaging colleagues around
·  Opportunities to develop new skills and progress your career
· 
The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build abetter working world. That starts with a culture that believes in giving you the training, opportunities andcreativefreedom to make things better.Whenever you join, however long you stay, theexceptionalEY experience lasts a lifetime.And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.