Global HR Systems - Design & Deployment Analyst

Job description

Job Summary

 

HR Services is a new global team established within EY Global Business Enablement that is organized under common leadership and anew operating model. Responsible for HR processes, transactions and technology across our global organization, the mission of HR Services is to deliver world class globally consistent processes and enabling technology.

EY is embarking on an exciting multiyear HR system transformation journey that will deliver an integrated enterprise-wide cloud based HR platform. This will enable the organization to meet its strategic talent/business goals and creates new leadership opportunities within our HR Systems team.

 

The Design and Deployment Analyst role is a key member of the Design and Deployment team responsible for providing consulting services for EY HR systems to a global client base. This position supports functional operations activities and is involved in product implementation, product enhancement, change requests and technology transformation.

 

Essential Functions of the Job

·  Full lifecycle management of recruitment systems business enhancements and change requests
·  Understanding recruitment processes and our customers challenges
·  Designing technology solutions to meet their needs – solutions may be global or local depending on the scope of the change
·  System configuration
·  Design and execution of testing scenarios to validate system solutions and management of user acceptance testing
·  Change management and deployment activities
·  Participation in larger business projects to provide recruitment systems subject matter expertise
·  Keep up to date with new releases and knowledge share across the team
·  Participation in the implementation of new recruitment technologies
 

Analytical/ Decision Making Responsibilities:

·  Provides prompt and proper resolution of technical challenges to improve the user experience
·  Assesses and make recommendations to the Design and Deployment Manager based on the needs of customers
·  Drives consistent and exceptional client service leveraging the HR systems implementation methodology

Knowledge and Skills Requirements:

·  Knowledge of software development processes, operations management and/or product management activities
·  Good interpersonal, client service, communication, teaming, organizational, and project management skills
·  Ability to perform and manage multiple tasks simultaneously and work well under pressure
·  Ability to work virtually, across multiple countries, areas and cultures and team effectively with clients and other team members
·  Robust research and analytical skills
·  Ability to produce detailed, relevant documentation and reports as required

Supervision Responsibilities:

·  The Design and Deployment Analyst role will work in teams with other Design & Deployment analysts and Product Support Analyst. This role will not have any direct supervisory responsibilities however may be assigned supervisory responsibilities in the future . 

Other Requirements :

·  Global travel may be required pending business needs
·  Due to the global nature of the role there may be a need to work outside of normal business hours to accommodate calls and meetings across time zones

Job Requirements:

 

Education:

·  Bachelor’s Degree (preferred )

Experience:

·  Must have previous implementation/configuration experience in Oracle Taleo Recruit and Avature. Additional experience in SAP SuccessFactors Recruiting or Yello ATS would be an asset.
·  Experience working in a matrix organization preferred
·  Experience working with cross border teams in a virtual environment preferred