GDS Pursuits Enablement_Supervising Associate

Job description

Job Summary:

The Pursuit Coordinator (Supervising Associate) provides support in the different phases of the pursuit process.  This role will support the Senior PS / PS with end-to-end support to onshore teams in all the stages of Bid Management Process, involving in pre-RFP, RFP response and post-RFP phase. The range of activities include project management, research, review and analytical support for the onshore pursuit team throughout the bid management cycle. This role will support in executing globally consistent strategy, methodologies and process as defined by the Global Center of Expertise (CoE) Leadership.

Essential Functions of the Job:

Strategic Pursuit and Opportunity Management

·  Contribute to the execution of the pursuit methodology and support in the development of research packs, stakeholder profiles, credentials, market share data, competitor analysis, etc., during pre-RFP and proposal development stages
·  Source information from relevant internal sources and teams etc., collate and review information logically, producing high quality outputs using standard templates in a timely manner
·  Set and drive a project management plan throughout the bid (pursuit) cycle with critical milestones, coordinating with the onshore teams
·  Act as the central point of contact in managing the end-to-end process: evaluating requirements, organizing meetings, preparing meeting notes, finalizing timelines and accountabilities as per deadlines

Strategic Pursuit Communications

·  Assist the onshore team in bid management activities including development of kick-off documents, CV collation for team book, orals preparation materials and review of client presentations
·  Liaise with other internal teams and design teams in the development and production of client collaterals such as storyboards, placemats, proposals and internal presentations
·  Establish and maintain clear and transparent communication with stakeholders building productive relationships; adhering to agreed timelines for deliverables and meeting expected quality benchmarks
·  Support in the development of draft proposal sections based on RFP/proposal requirement that are client-focused and innovative

Administration and Reporting

·  Over see the quality review process, provide direction and coordinate support services, as required/as appropriate
·  Exhibit innovative thinking and flexible approach while managing out-of-scope requests
·  Support the team in maintaining the repository of the recent client presentations, RFI / RFP responses, marketing collateral, etc.

Leadership/operations

·  Interact effectively and maintain good rapport among a diverse group of team members, customers and colleagues, demonstrating tact and diplomacy
·  Demonstrate excellent customer service skills including telephone, skype and e-mail support
·  Excellent written and verbal communication skills and attention to detail
·  Interact directly with the clients to capture first level requirements for the projects received through the work flow management tool, if required and create work requests in the tool. Also, manage and process work requests coming from other sources (e-mail, skype).
·  Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations, communicating the concerns to Pursuits Enablement leadership as and when required.
·  Strong analytical skills and the ability to meet tight deadlines which are essential for a fast-paced environment.
·  Demonstrate best work practices within department and among other teams.
·  Monitor and review the standard electronic file management and archiving

Analytical/Decision Making Responsibilities:

·  Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations, communicating the concerns to Pursuits Enablement leadership as and when required.
·  Ability to meet tight deadlines which are essential for a fast-paced environment.
·  Demonstrate best work practices within  department and among other teams
·  Demonstrates excellent customer service skills including telephone, skype and e-mail support