GDS Assurance - APAC Automation Support Associate

Job description

APAC Assurance Staff – APAC Automation Support Specialist

EY's commitment to the quality and integrity of our audits is exemplified by our global audit methodology and our thorough quality controls that are applied to every client engagement. Together with our substantial investments in technology, knowledge, and learning resources on behalf of our audit professionals, this commitment enables us to deliver quality assurance services to our clients and their stakeholders.

The use of automation to gain efficiencies is a key focus of EY's Assurance practice and an integral part of the audit services we provide to our clients. The APAC Assurance Technology team collaborates with Assurance client facing teams and Global IT to deliver strategic technology solutions for a wide range of clients which include the Bank Confirmation central service and DIFT (Document Intelligence for Transactions) central review.

 

The Opportunity:

We are currently seeking qualified candidates based in the Philippines for an excellent career opportunity in a dynamic team as an Automation Support Staff for bank confirmation team and machine reading quality assessment team, which resides in APAC Assurance Automation and Support. The successful candidate will be an experienced specialist and the reporting line will be into the APAC Assurance Automation and Support lead in Manila.

Education & Experience

·  1-2 years of related work experience in administrator and/or data processing role
·  Experience in a professional services firm (however not essential)
·  Good knowledge of the Microsoft Suite, including MS Excel, MS Word, MS PowerPoint,MS Outlook

 

Bank Confirmation Data Entry Specialist

The service focuses on centralising the bank confirmation process to create efficiencies and cost savings for the Assurance practice. As a Bank Confirmation Data Entry Specialist, he will be responsible for supporting the bank confirmation process across Asia-Pacific.

 

Key Responsibilities include:

·  Inputting and processing bank confirmation data through Confirmation.com.
·  Addressing queries from audit teams.
·  Liaising with audit teams, Confirmation.com and banks to resolve issues
·  Identify improvements in the bank confirmation process
·  Escalate issues as appropriate
·  Regular reporting of bank confirmation status

Skills & Attributes for Success:

·  Exceptional customer service skills
·  A strong attention to detail with good interpersonal and problem-solving skills
·  Strong sense of accountability and proactiveness
·  The ability to work independently under pressure
·  A good command of English, both written and verbal
·  A dedication to teamwork and an ability to build relationships with staff at all levels in person and through digital communication
·  Integrity in a professional environment

 

Machine Reading Quality Assessment for DIFT

The use of machine reading is a key focus of Ernst & Young's Assurance practice and an integral part of the audit services we provide to our clients. The process to review and confirm machine reading results is a foundational prerequisite to integrating machine reading into the audit and is the central mission of this role. The machine reading quality assessment teamcollaborates with Assurance teams to deliver cutting edge technology across a variety of business processes, for a wide range of clients.

 

Key Responsibilities include:

·  Establish and manage priorities and work plans, communicate project status to the coordinator/manager and report all chargeable hours and deliver work by agreed upon deadlines.
·  Be proactive and escalate issues faced at the right time with the relevant group.
·  Perform quality reviews of engagement execution tasks.
·  Work with Global Assurance Innovation teams to efficiently and effectively deliver process improvement ideas to improve the service offerings globally and in other GDS locations.
·  Assist in ideation and building of enablement and learning materials as it pertains to your work in machine reading.
·  Comply with firm policies and guidelines, applicable Code of Professional Conduct, and other professional standards.
·  Develop and maintain relationships with clients (external and internal) and commit to improving client satisfaction.
·  Meet the Global Assurance independence requirements across all EY geographies and clients.
·  Maintain appropriate training requirements in relevant geographies

Skills & Attributes for Success:

·  Understanding of business documents (e.g. invoices, proof of delivery, purchase orders, etc).
·  A keen interest in operations and technology.
·  Exceptional organizational skills with the ability to managing multiple tasks with conflicting demands and timeframes.
·  A strong attention to detail with good interpersonal and problem-solving skills.
·  A flexibility and willingness to learn and ‘get the job done’.
·  The ability to function well in high pressure situations and manage the expectations of stakeholders in multiple countries.
·  A good command of English, both written and verbal.
·  A dedication to teamwork and an ability to build relationships with staff at all levels in person and through digital communication (Skype).
·  Integrity in a professional environment.