Offers “Ernst & Young”

Expires soon Ernst & Young

Experienced Professional CX Advisor

  • Athens (Δήμος Αθηναίων)

Job description



At EY we support you in achieving your unique potential both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies. And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can. You enjoy the flexibility to devote time to what matters to you, in your business and personal lives. At EY you can be who you are and express your point of view, energy and enthusiasm, wherever you are in the world.It's how you make a difference.
 
The opportunity

We are seeking for inspired professionals that will be part of a highly skilled team who designs, develops, deploys, customizes and supports technologies for Enterprise Solutions. The job holders will have the opportunity to be exposed to a wide variety of services and technologies in order to develop a solid background in the field of applications development.

  

Skills & Attributes for Success

 
· 
Methodical, Quality and Results-oriented

· 
Excellent communication, organization capabilities and presentation skills

· 
Ability to work effectively as part of a team in multi-task environments

· 
Fluent oral and written command of the Greek and English languages

·  Ability to travel abroad

To qualify for the role you must have

 
·  University Degree in Computer Science or another relevant field
·  Experience at least 5 years of Customer Experience Solutions such as Salesforce Automation, Marketing, Service, Commerce etc.
·  Experience at least 3 years implementing in Customer Experience Cloud Platforms
·  Experience at least 3 years implementing in Oracle Siebel CRM or Oracle CX Cloud Platforms
·  Experience in Microsoft or Salesforce or Pegasystems Customer Experience Platforms will considered as an asset
·  Experience in System Analysis and Business requirements gathering

What we are looking for

 

What’s most important is that you are dedicated to working with your colleagues as part of a high-performing team. You will need to demonstrate enthusiasm, high motivation and passion to develop fast in a multinational working environment. You will need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.

 

What working at EY offers

 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.In addition, we offer:

 
·  Plenty of training opportunities.
·  A clear path of progression, tailored to your own unique talents and ambitions.
·  Exposure to colleagues and senior stakeholders across the business.
·  The freedom and flexibility to handle your role in a way that’s right for you.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

 

Join us in building a better working world. 

Apply now.

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