EY Global Delivery Services means 38.000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world.Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.
Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.
EY Technology supports our technology needs through three business units:
Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.
Enterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.
Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.
The opportunity :
The Client Assurance team within Information Security is opening a position in GDS Poland to enable more direct and timely communication within EU time zones. This will enable a prompter response to client requests.
As a Security Assurance Client Support, you’ll be responsible for assisting EY engagement teams in addressing client requests regarding the EY professional services we offer via traditional and cloud-based technology solutions. You’ll be part of a truly collaborative environment working with a team dedicated to providing accurate and consistent responses to client inquiries. As part of that, we’ll need you to have an interest in information security and technical disciplines and be able to successfully build relationships with team members and clients.You’re likely to balance your time between multiple requests and responsibilities, supporting your team on exciting engagements while learning about EY’s leading-edge technologies. It’s all about client satisfaction and assurance that EY will protect client data wherever it is stored. This position requires excellent English language speaking, reading and writing abilities.
Your key responsibilities:
Contribute to the development, implementation and maintenance of Client Security Assurance function.
Work with EY engagement teams to translate EY’s global information security expectations.
Support client and engagement team security assessment inquiries regarding EY’s Global Information Security Program.
Work independently with minimal oversight from management.
No travel is anticipated for this position.
Skills and attributes for success:
Excellent communication skills are a key attribute in order to succeed in this position.
To qualify for the role you must have:
One to three years of experience in Information Security or related Information Technology disciplines
Familiarity with common information security standards, such as ISO 27001/27002, NIST, ITIL, COBIT
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
Ability to team well with others in a global multi-cultural environment
Ideally, you’ll also have a selection of the following:
Degree in Computer Science, Information Systems, Engineering or a related major
Professional certifications such as CISSP, GIAC, CISA or willing to pursue
Knowledge of cloud security concepts and enterprise federation services
Understanding of security related regulatory and data privacy concerns globally
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Make your mark.