Helpdesk/Projects Assistant

Job description

ENGIE is a leading energy and services company focused on three key activities: production and supply of energy, services and regeneration. Our 17,000 employees combine these capabilities for the benefit of individuals, businesses and communities throughout the UK & Ireland.

We enable customers to embrace a lower carbon, more efficient and increasingly digital world. Our customers benefit from our energy efficient and smart building solutions, the provision of effective and innovative services, the transformation of neighbourhoods through regeneration projects, and the supply of reliable, flexible and renewable energy.

ENGIE improves lives through better living and working environments. We help to balance performance with responsibility, enabling progress in a harmonious way.

Globally, the ENGIE Group employs 160,000 people worldwide and achieved revenues of €60.6 billion in 2018.

ENGIE are recruiting for a Helpdesk/Projects Assistant to be based at Worcestershire Royal Hospital, Worcester, WR5 1DD. This is a permanent, full time role working 40 hours a week on a complex work-patterm (below). On offer is a salary of £18,600 per annum and high-quality benefits package.

Hours: Working on alternate shifts of 07:00 - 15:30 or 09:30 - 18:00 (Monday to Friday)

Main Duties/Responsibilities:

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To act as first point of contact for internal and external parties providing information on departmental

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Maintain the Development's log ensuring the most current information and status of each DAF is available.

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Management of administration process associated with Developments ie coordinating and maintaining all associated documentation

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Ensuring works are invoiced upon completion or at agreed stages in agreement with SPC and Trust.

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Liaison with SPC and Trust to ensure completion and approval of yearly CVI's.

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Liaison with other site personnel and also client representatives including Trust wards and departments, other service providers, suppliers, contractors etc as appropriate.

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Control & monitor flow of all job requests including Reactive Work and Planned Maintenance Orders

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To input and retrieve data efficiently and accurately on a daily basis using the computerised systems within helpdesk, producing information and reports as and when required.

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Provide administrative support in keeping records (sickness/holiday absences, works, inspections, audits, etc.) producing reports and general office administration

Skills or Required Experience:

·  Comprehensive Administrative experience in a busy office environment, preferably within the context Facilities Management or with the NHS/Hospital environment
·  Proficient use of Microsoft Office applications including Word, Excel and Outlook
·  Educated to GCSE standard
We are looking for someone with sound organisational/co-ordination skills who can demonstrate a good, customer-foccused approach to the operation of the Administration Service responsible for the delivery of confidential healthcare. The ideal applicant will have good interpersonal skills and telephone manner and basic knowledge of health and safety.

For more information about ENGIE, please visit:
http://www.engie.com/en/candidates-area/

For this role you must have evidence of right to work in the UK. There is no re-location package with this job role.

ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

If you are a disabled applicant and meet the minimum outlined in the job description, you will be given the opportunity to demonstrate your abilities at interview

Additional Information
·  Posting Date: Feb 5, 2020