Training Coordinator

Job description

·  Job Description:

Role Summary

Based on the Client site and reporting to the L&D Category Manager located in the North West. The purpose of this role is to manage the coordination of training activities for Leonardo MW using the relevant Learning Management System (LMS) in place. Being the main point of contact for any training activity related questions or supplier for Leonardo MW employees on-site.

Key Accountabilities and Responsibilities:

·  Creation and Maintenance of Schedules

Manage the creation and updating of annual training plans for all function across Luton, meeting with training plan owners and heads of business to update when needed

Create and maintain course scheduling

Work with other Training Coordinators & Category Team on shared site and functional courses

·  Course Booking and Delegate Management

Coordinate the end to end course booking process using the LMS

Advising management and staff regarding training authorisation, booking, training records and evaluation processes

Fully support training coordination/delegate management for the provision of local and or internally delivered training activities

Working closely with external suppliers and managing the processing of their course invoices

Proactively promote and advertise available training to employees and provide necessary information about sessions across the whole site

·  Reporting & Evaluation

To provide agreed standard reports

To produce ad hoc reports using data available in LMS and/or other sources

Administer evaluation process

Compile evaluation responses and issue to Learning and Development stakeholders across the UK

Chase up survey non-responses and manage escalation process

·  Training Records

To ensure that training records are kept up to date through agreed processes and by promoting best practice.

To compile and report on records as required by audit

·  General Learning Support

To support the coordination of local training activities including preparation of course materials, updating promotional or web based information, local room bookings and coordination of diaries, catering arrangements and all other administrative support as directed by the L&D stakeholder

Support L&D stakeholders with the organisation wide training needs assessment and identify skills or knowledge gaps that need to be addressed

Essential Skills/Qualifications:

·  Good interpersonal skills for communicating with management, employees and external suppliers
·  Strong communication skills and being confident to promote themselves and the service they are delivering to all levels of Leonardo MW employees
·  Good organisation and personnel management skills
·  Good analytical and problem solving skills
·  IT and MS Suite literate
·  Ability to work independently and as part of a virtual team
·  Attention to detail and accuracy

Desirable Skills/Qualifications:

·  Previous experience of using an LMS or Learning Moodle
·  Administrative experience in a customer focused environment
·  Exposure to HR and Procurement Functions
·  Previous experience of working as part of a virtual/remote team